Technician Level 2 - Commercial

Commercial AV Install Technician \u2013 Level 2
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Full\-Time | Reports to: Project Foreman / Project Manager
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About Logic Integration
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Logic Integration is a nationally recognized audiovisual integration firm headquartered in Lone Tree, Colorado. We design, engineer, install, and support advanced AV, lighting, shading, and automation systems for commercial and residential clients across the United States. Our team delivers approximately 200 projects annually, ranging from $25K to $2M+, and we hold ourselves to the highest standards of quality, craftsmanship, and professionalism.
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Role Summary
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The Level 2 Install Technician is an intermediate\-level position on the commercial installation team. Building on the foundational skills of a Level 1, the Level 2 Technician is expected to independently execute AV system installations, configure and test equipment, troubleshoot system issues, and take increasing ownership of job\-site quality and task completion. This role works under the direction of the Project Foreman and Project Manager but requires significantly less supervision than a Level 1.
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Level 2 Technicians are expected to fully understand signal flow, read complete AV construction documents, and begin mentoring Level 1 Technicians on\-site. This role requires 1\u20133 years of experience in commercial AV, pro audio/video, or a related low\-voltage trade.
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Core Responsibilities
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All Level 1 Responsibilities, Plus:
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The Level 2 Technician is expected to perform all Level 1 duties proficiently (cable pulling, termination, labeling, trim\-out, rack assembly, job\-site cleanliness, time tracking, PPE compliance) and adds the following scope:
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System Installation & Configuration
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\u2022 Install, connect, and configure commercial AV systems including displays, projectors, audio DSPs, amplifiers, microphone systems, and video distribution
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\u2022 Install and wire control system hardware (Crestron, Extron, etc.); upload and download programming code from internal or external programmers
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\u2022 Configure and commission collaboration/conferencing systems (Microsoft Teams Rooms, Zoom Rooms, Poly, Logitech)
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\u2022 Install and configure digital signage systems and media players
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\u2022 Terminate and test all connection types including 66/110 punch\-down blocks, Krone, data blocks, CATV distribution, and satellite systems
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\u2022 Construct, install, wire, dress, and label equipment racks to Logic Integration and AVIXA standards, including power sequencing and UPS integration
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Signal Flow & System Understanding
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\u2022 Demonstrate full understanding of audio and video signal types, routing, and quality (analog vs. digital, balanced vs. unbalanced, HDMI/HDBaseT/SDI/Dante/AES67)
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\u2022 Read and interpret complete AV construction documents including floor plans, rack elevations, signal flow diagrams, one\-line diagrams, and network schematics
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\u2022 Understand product functionality, system interconnection, and how individual components contribute to the overall system design
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\u2022 Identify and resolve signal path issues, ground loops, and impedance mismatches
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Troubleshooting & Problem Solving
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\u2022 Independently troubleshoot system\-level issues using logical, step\-by\-step diagnostic methodology
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\u2022 Debug installations by isolating faults across cabling, hardware, configuration, and programming layers
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\u2022 Read and apply product manuals, technical bulletins, and manufacturer documentation to resolve issues without outside assistance
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\u2022 Proactively identify job\-site issues and communicate resolutions or escalation needs to Project Management
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Quality & Professionalism
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\u2022 Maintain a trained eye for detail and take pride in installation quality \u2013 cable dressing, labeling, mounting, and finish work
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\u2022 Ensure all work meets AVIXA installation standards (ANSI/AVIXA A102.01) for cable management, rack building, and device mounting
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\u2022 Complete punch\-list items thoroughly and with urgency
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\u2022 Begin mentoring Level 1 Technicians on proper techniques, standards, and work habits
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Job Site Operations
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\u2022 Coordinate daily with Project Foreman and Project Manager on task sequencing, material needs, and project status
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\u2022 Communicate professionally with clients, general contractors, architects, and other trades
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\u2022 Maintain awareness of project scope, change orders, and schedule impacts; escalate issues promptly
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\u2022 Track and report time accurately using company time\-tracking systems
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\u2022 Maintain company vehicle \u2013 daily trash removal, weekly deep clean, organized tool and material inventory
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Industry Standards Alignment (AVIXA / InfoComm)
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Level 2 Technicians are expected to work in compliance with and develop deeper knowledge of:
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\u2022 ANSI/AVIXA A102.01:2017 \u2013 AV Installation Standard
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\u2022 ANSI/AVIXA F501.01 \u2013 Cable Labeling and Cable Pathways
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\u2022 ANSI/TIA\-568 \u2013 Structured Cabling Standards
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\u2022 ANSI/TIA\-606 \u2013 Administration Standard for Telecommunications Infrastructure
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\u2022 ANSI/AVIXA V202.01:2016 \u2013 AV Display Image Size Standard
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\u2022 ANSI/AVIXA A102.02 \u2013 AV System Performance Verification
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\u2022 OSHA Construction Safety Standards (fall protection, PPE, electrical safety)
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Active pursuit of AVIXA CTS certification is expected within 12 months of hire.
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Career Path
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Level 1 Technician → Level 2 Technician → Level 3 Technician → Project Foreman
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What Separates Level 2 from Level 1
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\u2022 Can work independently on installations with minimal supervision
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\u2022 Understands complete signal flow and can read full AV construction documents
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\u2022 Independently troubleshoots and resolves system\-level issues
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\u2022 Configures and commissions equipment (not just installs it)
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\u2022 Begins mentoring Level 1 Technicians on\-site
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\u2022 Takes ownership of job\-site quality and communicates proactively with PM
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\u2022 Actively pursuing AVIXA CTS certification
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Logic Integration is an Equal Opportunity Employer.
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Requirements<\/h3>
Required Qualifications
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\u2022 1\u20133 years of experience in commercial AV installation, pro audio/video, or related low\-voltage trade
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\u2022 Demonstrated proficiency in all Level 1 responsibilities
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\u2022 Working knowledge of audio and video signal types, routing, and system interconnection
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\u2022 Ability to read complete AV drawings, rack elevations, and signal flow diagrams
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\u2022 Proven troubleshooting and diagnostic skills
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\u2022 High school diploma or equivalent
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\u2022 Valid driver's license with clean driving record
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\u2022 Ability to pass background check and drug screening
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\u2022 Authorized to work full\-time in the United States
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\u2022 Must provide standard hand tools per Logic Integration tool list
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\u2022 Ability to safely lift 80 lbs regularly and work on ladders, lifts, scaffolding, and in confined spaces
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Preferred Qualifications
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\u2022 AVIXA CTS or CTS\-I certification (or willingness to obtain within 12 months)
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\u2022 OSHA 10 or OSHA 30 certification
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\u2022 Manufacturer certifications: Crestron, Extron, QSC, Biamp, Shure, or similar
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\u2022 Experience with AV\-over\-IP systems (Dante, AES67, NDI, SDVoE)
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\u2022 Experience with UC platforms (Microsoft Teams Rooms, Zoom Rooms)
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\u2022 Networking fundamentals (IP addressing, VLANs, subnetting, basic switching)
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\u2022 Experience with structured cabling certification and testing tools (Fluke, Ideal)
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Benefits<\/h3>
Competitive compensation commensurate with experience
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\u2022 Quarterly performance bonus based on project profitability metrics
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\u2022 Health insurance \u2013 Logic pays 50% of base plan (Kaiser)
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\u2022 Dental and vision insurance \u2013 Logic pays 50% for employee and family (Humana)
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\u2022 401(k) with company match up to 3%+ after 1 year
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\u2022 Paid vacation (40 hours year one, 80 hours year two, 120 hours year three)
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\u2022 Paid sick leave (48 hours/year)
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\u2022 Paid birthday off
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\u2022 Paid holidays
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\u2022 4\-day work week (Monday\u2013Thursday, 10\-hour days)
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\u2022 Paid training and professional development
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\u2022 AV equipment purchases at cost
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\u2022 Quarterly team outings
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