Technology Business Coordinator - Fall 2026 Co-op/Intern
Work term: Fall 2026
Work term length: 4 - 8 months (flexible)
From classroom to co-op to career, every step of your journey has an impact on your future. That’s why it makes sense to choose a co-op placement with a company that offers truly rewarding work and real-life experience. At Definity®, your contributions, creativity, and energy will be put to good use, and you’ll get to be involved with initiatives that support our strategic goals and use your skills in a supportive team environment.
If you’re looking for a company that takes care of its people — full time, part time, and co-ops alike — and has a track record of doing big things, get ready to love it here.
What you’ll be doing:
- Liaise with technology and business partners to identify and define problem statements and objectives to achieve desired customer outcome
- Create and maintain new and existing intake requests through JIRA & ServiceNow
- Provide quarterly strategic planning support and consolidate support requests
- Create and maintain updates of executive PowerPoint presentations
- Chair meetings, take & distribute minutes to all team members and stakeholders
- Chair and organize Community of Practice lunch and learns
- Chair scrum/agile ceremonies within the Platform Engineering teams
- Monitor service dashboards and keep Technology Business Partners apprised of any emerging issues as they arise that may impact customers
- Assist in quality engineering tasks as needed
- Collaborate with Technology Delivery Partners in the management of release management tickets
- Consolidate and manage team confluence pages
What you bring:
- Currently pursuing or recently completed a university degree or college diploma in Computer Science, Technology, Business, or a related field (or equivalent experience)
- Strong practical familiarity with generative AI tools—specifically Microsoft Copilot and Gemini and Claude —including prompt engineering basics and a clear understanding of their corporate capabilities and limitations
- Previous experience working in a technology solution environment is an asset
- Previous experience working in an Agile/Scrum environment is an asset
- Proficient in MS Office 365 (Word, Excel, PowerPoint) and MS Teams is an asset
- Experience with JIRA, Confluence and ServiceNow is an asset
- Self-driven, able to move tasks & requests forward independently and with personal accountability
- Detail-oriented team player and excellent collaborator, able to both lead & participate to develop solutions with strong customer focus
- Strong communication skills (written and verbal) in a professional environment
- Strong technical aptitude and desire to learn new systems (e.g., Guidewire)
- Adaptive and agile, able to rapidly pivot your efforts between multiple priorities as business needs change to provide value to our customers
Did you know?
- We care about our co-ops: Definity’s co-op students are considered the best pipeline of talent for our full-time, permanent positions.
- We care about students: Definity distributes $85,000 in scholarships to students across Canada each year.
- We care about our community: Definity donates more than $1 million every year to causes that drive true change in the neighborhoods in which we live and work.
What can Definity offer you?
- Meaningful work forwarding our purpose of building a better world by helping our clients and communities adapt and thrive in their hardest times of need.
- Culture of accountability, empowerment, and collaboration.
- Opportunities to support personal and professional growth through real-life experience and unique learning opportunities.
- Opportunity to join our employee groups - focused on women's empowerment, LGBTQ+, anti-racism and cultural equity, and environmental activism
- Determined to create positive change for our environment, our people, and our communities, now and in the future. Check our ESG work!