Technology Environment Manager - POS & Test Labs - 24 Month FTC

Own and drive the Point of Sale (PoS) Lab strategy and roadmap, ensuring test environments evolve in line with current and future global store technology requirements.
Lead the transformation of PoS testing capabilities, driving the adoption of virtualised, cloud-enabled, and Environment-as-a-Service (EaaS) solutions to improve speed, scalability, and self-service.
Manage and optimise PoS lab operations across the UK & Ireland, ensuring high availability, production-like environments, effective scheduling, and seamless support for development, QA, and release activities.
Lead, coach, and develop the PoS Lab Engineer, providing technical leadership, mentoring, and fostering continuous improvement across people, processes, and technology.
Champion automation, governance, and operational excellence, ensuring secure, compliant, production-aligned environments while improving efficiency through automation and standardisation.
Drive continuous innovation and performance, introducing emerging PoS technologies, enhancing lab capabilities, and using utilisation and performance metrics to deliver measurable business value.

Proven experience managing complex technology environments, ideally within retail, store technology, or Point of Sale (PoS) ecosystems.
Strong knowledge of PoS systems, store hardware, and multi-market environment management, with experience maintaining production-like test environments.
Hands-on experience with virtualisation, cloud technologies, and Environment as a Service (EaaS), with a passion for driving automation and modern testing capabilities.
Excellent planning and organisational skills, with the ability to manage multiple priorities, stakeholders, and concurrent delivery schedules.
People leadership experience (or the ambition and capability to step into a leadership role), with a collaborative approach to coaching, mentoring, and developing others.
Strong communication and problem-solving skills, with a proactive mindset, a focus on continuous improvement, and the ability to translate technical challenges into clear business outcomes.

About Primark

At Primark, people matter. They’re the beating heart of our business and the reason we’ve grown from our first store in Dublin in 1969 to a £9bn+ turnover business and over 80,000 colleagues and over 440 stores in 17 countries today. Our values run through everything we do. In essence, we're Caring and always strive to put people first. We're also Dynamic, bravely pushing the boundaries to stay ahead. And finally, we succeed Together.

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