We are seeking an experienced Mediation Expert with strong design and development capabilities to lead the implementation, customization, and optimization of Mediation solutions. The role focuses on end-to end mediation design,custom development,and integration with downstream BSS/OSS systems, ensuring high performance, scalability, and data accuracy in telecom environments .Mediation System Expert is responsible for the coordination, management, and execution ofproactiveand reactive maintenance activities requiring a higher level of support. The role also covers implementation of change requests in a timely and correct manner, with strong focus on allocation, implementation, configuration, activation, and testing of mediation services and resources.

Key Responsibilities :

• Design end-to-end mediation flows for CDR/EDR collection, processing, enrichment, and distribution.

• Define mediation architecture, interfaces, and data models aligned with business and network requirements, and ensure high availability, scalability, and performance in mediation design.

• Configure decoders, parsers, workflows, filters, aggregations, and enrichments. Implement custom scripts, rules, and adapters to handle complex use cases.

• Optimize mediation jobs for throughput, latency, and error handling.

• Troubleshoot mediation failures, data loss, duplication, and performance bottlenecks.

• Support design and development activities related to mediation workflows, interfaces, and integrations.

• Work closely with network, billing, IT operations, and business teams.

• Support end-to-end testing: unit, integration, UAT, and production validation.

• Support service launches, upgrades, and migrations.

Qualifications & Experience :

• Degree in Engineering, preferably in IT, Electronics, or Telecommunications, or equivalent

• Strong Mobile Telecommunications knowledge

• Solid experience in telecom engineering or operation and multi-vendor telecom equipment

• Experience with support and supply processes

• Strong knowledge and hands-on experience in Ericsson Multi Mediation (EMM) – Online & Offline

• Knowledge of IP networking protocols: Diameter, TCP/IP, SOAP, USSD, HTTP

• Experience with Linux OS and virtualized infrastructure

• Knowledge of Ericsson products and services

Knowledge & Soft Skills

• Excellent communication skills

• Professional English proficiency

• Strong knowledge sharing and collaboration mindset

• Project management skills

• Ability to work effectively in high-pressure operational environments

• Capability to craft, innovate, and apply expertise & technology