Temporary Senior Executive (Toa Payoh)
Job Scope:
You will be responsible for supporting hawker centre operations, covering tenancy management, cleaning and facilities management, and feedback and appeals management.
Cleaning and Facilities Management duties such as:
- Engaging and working with the Hawkers' Association (HA) on table cleaning issues
- Engaging and working with the Town Council (TC) on centre-level cleanliness and safety issues
- Conducting joint engagements with stakeholders, including HA, TC, and SFA, on extension or pest issues
- Engaging and working with HA and TC on proposed improvement works during the centre's Repair and Redecoration (R&R)
Tenancy Checks and Processes duties such as:
- Conducting checks on personal operations, articles of sale, encroachment or obstruction beyond licensed premises, additions and alterations, registration of stall assistants, maintenance of stalls, and display of food prices
- Processing tenancy applications, transfers, assignments, joint operators, and ex-gratia applications
- Processing rental waivers and other tenancy-related administrative matters
Feedback and Appeals Management,and Other Policies and Programmes duties such as:
- Managing feedback from the public professionally to ensure that feedback is addressed and resolved promptly in accordance with company's service standards
- Handling iCare cases and appeals
- Ensuring stallholder compliance with new policies and programmes, such as the Productive Hawker Centre (PHC) programme and the Incubation Stall Programme (ISP)
- Any other duties as assigned
Job Requirements:
- At least a degree certificate
- Organised and able to multi-task
- Strong stakeholder management skills with outgoing and pleasant personality.
- Independent, resourceful, meticulous and able to multi-task.
- Proficient in Microsoft Office applications.
- Team player with possession of leadership qualities.
- Able to work after office hours and on weekends when required.
*As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.
Working Hours: Office Hours
Contract Period: 3 months (possibility to extend for another 3 months)
Salary: $20-$22/hr
Location: Toa Payoh
EA License No.: 96C4864
Reg No.: R26159658 BRANN LEONG CHUN HOE