Trade Counter Assistant (Fire, TH) - Artarmon
About Reece Fire
We fight fires
We are Australia's leading supplier of plumbing and bathroom products with over 9,000 people located across 800 branches globally. As part of the Reece group, Reece Fire develops and delivers products that drive safety and protection.
About this Unique role
As part of the Branch Staff team at Fire Artarmon, you’ll help engineers, project managers and other tradespeople access the products they need to maintain fire safety protection, as well as undertaking other tasks that keep customers happy and the branch running smoothly.
This is an exciting opportunity to join one of our high-performing talent hubs, designed to fast-track development and build your skills to confidently step into a future leadership position!
Working closely with experienced Branch Leaders, you'll gain hands-on exposure to all aspects of the business while developing the skills, knowledge and confidence to take on greater responsibilities. If you're someone who enjoys learning, thrives in a customer-focused environment and is motivated by career growth, this role offers a genuine pathway into future leadership opportunities across our network.
Your day-to-day
A typical day involves:
Providing customer service and information about products
Providing quotes both in person and over the phone
Undertaking pick packing and stock control activities
Maintaining a safe, organised, and welcoming branch environment
Make deliveries to customers using a company vehicle
Continue upskilling with tailored on the job training initiatives
Learning the operational and commercial skills that form the foundation of future leadership roles
We’d love to hear from you if you’re someone who:
Has previous experience in retail sales or customer service and enjoys helping customers both in person and over the phone
Can pick orders, maintain shop floor displays and ensure information provided is accurate
Can use a computer and is happy to learn new systems
Has a clean, valid driver’s licence and is open to working various shifts, including weekends
Wants to develop their career - either locally, or within our broader network
Our perks and benefits:
Performance based bonuses
Continuous learning and development programs to support your career goals
Generous discounts for those looking to renovate their bathroom or kitchen
Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel and more
Reece Group
Our journey began more than 100 years ago, but our commitment to delivering quality products and expert service to the plumbing industry remains the same.
We support residential, commercial and infrastructure building trades across Australia, New Zealand and the United States. Our success is built on the success of our customers, who provide essential services every day.
Reece is a place where people make a real difference. And that's the secret to our success; having the right people, with the right attitude in the right roles.
This means that we value diversity and fairness and are committed to providing equal opportunity regardless of gender identity, ethnicity, disability, sexual orientation, or life stage.