Trainer

INTRODUCTION:

Commissionaires Great Lakes (CGL) is a private, not-for-profit organization founded in 1925 on a mandate that prioritizes providing meaningful employment for veterans and others committed to the well-being of Canadians primarily in security guard and related services. Spanning Central and Southwestern Ontario, our services are customized to respond to the dynamic and evolving security needs of both private and public sector clients. These include uniformed guard, mobile response and support services, by-law enforcement and identification services.

We are currently seeking a Trainer to join our growing team. This posting is for an existing vacancy

Your commitment to serving the needs of our clients and employees will encourage client and employee loyalty and enhance our organization’s success.

POSITION SUMMARY

• Job type: Full-time permanent
• Reports to: Vice President; Human Resources
• Hours of work: 8:00am to 4:00pm - Monday to Friday (hybrid work schedule)
• Location: Based at 2947 Portland Drive, Oakville, Ontario

DUTIES AND RESPONSIBILITIES

• Review the current training programs available for employees with the tools needed to deliver services in a manner consistent with the Commissionaires Great Lakes (CGL) business objectives and the demands of the marketplace.
• Work with the Ottawa National Office to utilize the use of their on-line training Programs through their Moodle Platform.
• Deliver training using a variety of methods, including providing training material, training aids and technical documents for in-person and web-based training sessions.
• Support, through training efforts, succession planning for key positions within CGL.
• Conduct regular meetings with management to identify subjects to be addressed or areas in need of additional instruction.
• Administer tests, after the completion of in-class training courses, to determine comprehension and effectiveness of delivery.
• Develop and maintain organizational communications to ensure employees have knowledge of training and development sessions and available resources.
• Defining and measuring success metrics and monitoring training progress.
• Ensure training and training materials comply with legal and regulatory guidelines, best practices, and workplace standards.
• Ensure training records are current, along with the producing of various reports.
• Conduct initial post-hire training with new commissionaires prior to their deployment to their primary worksite.
• Monitor on-line programs created by Commissionaires Ottawa in support of the employees of CGL.
• Develop and deliver various training programs, to meet the needs of CGL, with a view of optimizing such training as revenue generating.
• Conduct unscheduled skills confirmation on worksites to ensure competence in tasks and record the results of those confirmations for future training.
• Directing and supporting the development of client site training plans.
• Other duties as may assigned.

REQUIREMENTS

• 3-5 years of relevant training experience including Adult Education training ideally within the Security Industry or related.
• Bachelor’s Degree or equivalent work experience in training activities.
• Experience in analyzing CGL training needs, lesson planning, development, and implementation.
• Proficient in using Microsoft Suite and learning management platforms.
• Strong understanding of business strategic goals and standards for customer service.
• Ability to communicate effectively with management, at all levels, and other departments.
• Excellent interpersonal, verbal, and written communication and presentation skills.
• Ability to operate in dynamic, challenging environment with changing and conflicting priorities.
• Ability to work well in a team environment as well as perform duties independently/remotely without supervision.
• Experience developing yearly training plans and materials for all departments throughout CGL.
• Must be able to commute to the main office along with other offices.
• Must have or qualify for Federal Secret Level II clearance.

WORKING CONDITIONS - PHYSICAL

• Prolonged periods sitting at a desk and standing as required along with delivering various training programs requiring physical demands such as Use of Force, Emergency First Aid and CPR.
• Some travel required to other offices within CGL.

WHAT WE OFFER YOU:

• Compensation: $70,000 per year
• Medical and Dental
• Employee assistance program
• Family Assistance program
• Coaching and counselling support

We would like to thank all those who apply, however only those selected for an interview will be contacted.

Commissionaires Great Lakes (CGL) is fully committed to abiding by all equal opportunity employment standards. Our employment policies strictly prohibit all forms of discrimination on any of the grounds in relevant laws. All our employment practices are solely based on individual merit and our organization's needs at the time.