Training Coordinator

Purpose:

This role is responsible for leading employee and customer training efforts throughout the whole organization. Training curriculum and execution is critical to the growth of the employees of Heritage Tractor. Equally important is how we educate customers about to maximize the equipment investments they are making.

Responsibilities:

1. Work with managers to prioritize, coordinate, schedule and enroll employees in training classes based on organizational training paths and needs
2. Develop and execute role-based training paths and assist with training recognition
3. Complete criteria to become a John Deere Certified Dealer Instructor (CDI) along with identification of other internal CDI candidates
4. Coordinate logistics (setup and tear down) for courses delivered by the training group including items such as instructors, equipment, training space, materials, meals, lodging, etc.
5. Organization of customer training events, resource development and execution
6. Partner with subject matter experts on outside training needs or expertise needed to achieve well rounded training programs
7. Ensure that safety processes are followed, and safety training courses are provided
8. Maintain a working knowledge of John Deere and competitive equipment and technology
9. Work, as needed, with ROM’s, Service Management, and Technical Communicators in technician onboarding initiatives
10. Other duties as assigned