Transaction Confirmation Officer

Responsibilities

Monitor and process daily transactions across various channels to identify unusual or suspicious activity.
Perform data-driven analysis of customer behavior and transaction patterns to flag potential risks.
Investigate escalated or flagged transactions and prepare documentation for further action.
Interaction with clients within transaction investigation/confirmation
Collaborate with compliance, fraud, and customer service teams to resolve transaction-related issues.
Recommend process improvements and risk controls based on analytical findings.
Maintain knowledge of industry best practices, regulatory requirements (e.g., AML, KYC), and company policies.
Support internal audits and regulatory inquiries related to transaction monitoring.

Investigation experience
Analytical skills