Tree Care Production Manager

Moon Valley Nurseries is seeking a hands-on, results-driven Tree Care Production Manager to help lead teams within our Tree Care Division. This role manages production and the daily operations regarding our field tree care crews (Groundsmen, Climbers, Tree Care Specialists), ensuring safe, efficient, and high-quality service delivery on every job. The Tree Care Supervisor will be directly responsible for daily crew oversight, customer satisfaction, job quality, training coordination, and maintaining operational standards.

Field Leadership & Oversight

• Manage daily operations multiple tree care crews, including Groundsmen, Climbers, Tree Care Specialists, and Foreman.
• Oversee daily job site setup, crew safety, proper equipment usage, and adherence to company policies is followed, trained and managed.
• Ensure that all jobs are executed with the highest safety and quality standards, meeting or exceeding customer expectations.
• Regularly visit job sites to ensure adherence to safety standards, operational processes, and service excellence.
• Work with the scheduling and other leadership team, make adjustments as necessary.
• Oversee and maintain the fleet and operational tools within the designated teams that will direct report to this position.
• Attend daily dispatches and visit crews in the field, developing the overall operational strategy.

Scheduling & Coordination

• Assist in job planning, scheduling, and dispatching of crews based on labor availability, equipment needs, and job requirements.
• Review and approve timecards, daily logs, and material usage for accuracy.
• Support the upper management in balancing workload and ensuring crews are fully staffed and productive.

Training & Development

• Perform on-site training for new team members, reinforcing key procedures such as chipper safety, climbing techniques, rigging, and stump removal.
• Monitor crew performance and assist in advancement tracking, skill certifications, and safety evaluations.
• Provide input on promotions and performance reviews, and help develop future leaders within the team.

Customer & Project Support

• Serve as the point of contact for on-site customer needs, questions, and quality checks.
• Assist with service recovery, site assessments, and issue resolution as directed by the Regional Manager.
• Maintain clear and professional communication with clients, office staff, and leadership teams.