UE Business Operations

The UE Business Operations role is responsible for enhancing the value of user experience for both the end-users and the Nokia. This role involves crafting and executing the unit's User Experience strategy, identifying areas for improvement, fostering organizational development, utilizing various instruments such as value stream mapping, overseeing financial control of services and projects, nurturing competencies and skills, managing KPIs, and assessing performance enhancement opportunities all in collaboration.

• Responsible for steering the UE strategy as part of the UE Leadership team, coordinating with the overall strategy of the Nokia and Business Groups.
• Guarantee that the IT strategy is translated into actionable steps, consistent with IT execution plans and capability roadmaps, and oversees the deployment, execution, and communication of the IT strategy.
• Contribute to and assist IT Functions in providing projects and services comprehensively from start to finish.
• Consistently pursue avenues for enhancement across IT domains, applying analytical abilities and a broad perspective. This includes collaborating with universities or research institutes as appropriate.
• Develop, formalize, and deploy IT Performance management tools and communicate the IT unit's performance through established Scorecards and Dashboards.

• Bachelor's or Master’s degree in engineering/ IT or equivalent with min 10-15 years of experience
• Experience in General Financial Knowledge / Data analytics
• Must have experience handling the people admin process
• Understand PMO / project process
• Must have User Experience or Digital Workplace competence
• Industry, Market and technology understanding.
• Exp. in improvement methodologies. Agile and Continuous Delivery and methodologies
• Innovation and improvements based on data analytics