Underwriting Assistant

We are seeking a detail-oriented and organized Underwriting Assistant to support our underwriting team in the assessment and processing of new business. In this role, you will review documentation, ensure data accuracy, and help maintain efficient turnaround times while adhering to underwriting guidelines. If you are highly meticulous and eager to grow within the insurance industry, we’d love to hear from you.

About Guardian Life of the Caribbean Limited
Guardian Life of the Caribbean Limited leads the charge in Life, Health, and Pension solutions throughout the Caribbean Region. Our unwavering mission is to cultivate financial freedom for our stakeholders through transformative interactions, fuelled by the relentless power of technology. With innovation at our core, we strive to redefine the landscape of financial services, empowering individuals, and businesses alike to pursue their dreams with confidence and security.

JOB OVERVIEW:
The Underwriting Assistant- Health Underwriting, ensures the smooth functioning of the Group Health Underwriting Department by providing support and assistance to underwriting staff. The Underwriting Assistant is required to perform administrative duties regarding new, existing and renewal accounts. The incumbent will also provide administrative support to the team by writing letters, addressing queries and filing correspondence.

JOB RESPONSIBILITIES:
1. Administrative Duties
• Assign cases to the Underwriters as per the direction of the Team Leader or Manager
• Assign requests for proposals to Underwriters as per the direction of the Team Leader or Manager
• Manage the underwriting support mailboxes and responding to queries within 2 business days.
• Assign Renewals and renewal reviews to underwriters as per the direction of the Team Leader or Manager
• Preparation of individual health refund cheques for postponed/declined/file closed and not proceeded cases.
• Prepare daily and monthly assignment and TAT reports for the underwriting team.
• Follow-up on requests over TAT currently with the underwriters
• Update PCM with renewal premium information once acceptance has been received from the group policyholder.
• File and maintain Group Health & Life and Individual Health files.

2. Reports
• Prepare reports as required.

3. General Duties
• To perform any other job-related duties assigned by Team Leader or Manager, inclusive of initiatives assigned.

EDUCATION AND EXPERIENCE:
• 5 CXC/ CSEC passes including Mathematics and English Language.
• 2 A’ Level passes
• LOMA 280, 290, ACS 100 and all related parts
• At least 2years’ experience in an administrative role or similar capacity

ADDITIONAL REQUIREMENT:
As a regulated entity with obligations under the Know Your Employee guidelines, a Certificate of Character is required.

PERSON SPECIFICATION:
The Underwriting Assistant – Health Underwriting, must possess strong communication, organizational and interpersonal skills. He/she must be honest, reliable, dependable and dedicated. The incumbent must be able to multitask and be customer oriented.

Applications will be treated with the utmost confidentiality.