Utility Porter - FT

Position Summary:

The Utility Porter is responsible for maintaining the highest standards of cleanliness in the casino, outside grounds, public areas, and offices. Utility Porters will anticipate and respond to Guest issues, providing service in a friendly manner. Utility Porters are also knowledgeable and skilled in the use of heavy-duty cleaning equipment such as floor scrubbers, buffers and carpet extractors used for proper maintenance of a variety of surfaces within the property. Responsibilities must be performed in accordance with all Company standards, policies, and procedures.

Essential Functions:

1. Practice, support, and promote Thunder Valley Casino Resort’s “Winning Attitude” company-wide culture and demonstrate AAA Four Diamond service standards at all times.

2. Provide care of various surfaces and areas throughout the property by utilizing heavy duty equipment. Tasks include, but not limited to stripping, waxing, conditioning, honing procedures, high speed burnishing, buffing, carpet extraction.

3. Responsibilities include the operation of a high lift, street sweeper, and blowers.

4. Ensure all equipment is used and maintained in accordance with proper procedures.

5. Responsible for cleaning assigned zone(s), with a safety-minded approach and courteous demeanor among Guests and Team Members.

6. Responsible for maintaining the Hazard Communication Standard for your area.

7. Be familiar with OSHA safety codes regarding chemicals. Use proper personal protective equipment (PPE) when using or dispensing chemicals.