UX Researcher and Service Designer

· At least 4-8 years of hands-on experience in service design, UX research, orrelated user-centred design disciplines

· Experience with large-scale enterprise and B2B products and services

· Experience navigating complex stakeholder environments and managing competing priorities is highly preferred

· Demonstrated success in translating research findings into practical businessrecommendations

· Deepexpertise in service design methodologies and human-centred design principles

· Exceptional workshop facilitation skills with ability to guide diverse groups throughstructured problem-solving processes

· Outstanding communication and presentation skills for sharing insights with seniorstakeholders

· AI-driven research and design/prototyping skills and experience strongly preferred