Valet - OC

Position Summary:

The Valet will greet Guests arriving at the Casino and Hotel and is responsible for parking and retrieving Guests’ vehicles Responsibilities must be performed in accordance with all Company standards, policies, and procedures.

Essential Functions:

1. Practice, support, and promote Thunder Valley Casino Resort’s “ELITE” company-wide service mission and demonstrate AAA Four Diamond service standards at all times.

2. Greet Guests as they arrive at the valet driveways of the Hotel and parking garage.

3. Safely park vehicles in designated areas and retrieve them promptly when Guests are ready to leave.

4. Accurately record vehicle locations and place Guests’ keys in a safe location.

5. Provide directions to Guests as needed.

6. Assist with traffic flow at the valet driveways as needed, ensuring a smooth and orderly flow of vehicles.

7. Adhere to all safety and security procedures, ensuring the safety and security of both Guests and vehicles.

8. Keep the valet area clean and organized.

9. Follow directives as assigned by Valet/Transportation Management.