Veterinary Client Service Representative - Part-Time Weekdays
Schedule:
- Monday: 7:00 AM-5:00 PM
- Tuesday-Thursday: 5:00 PM-10:00 PM
Are you passionate about helping pets and the people who love them? We are seeking a friendly, dependable, and detail-oriented Veterinary Client Service Representative (CSR) to join our veterinary team. As the first point of contact for our clients, you’ll play an essential role in creating a welcoming, compassionate, and organized experience while supporting our veterinarians and technicians in delivering exceptional patient care.
If you thrive in a fast-paced veterinary clinic, enjoy providing outstanding customer service, and have excellent communication skills, we’d love to hear from you!
If you thrive in a fast-paced veterinary clinic, enjoy providing outstanding customer service, and have excellent communication skills, we’d love to hear from you!
- Greet clients and patients with professionalism, warmth, and compassion.
- Answer multi-line phones and respond to client inquiries.
- Schedule appointments and obtain accurate patient medical histories.
- Verify patient vaccination records, immunization status, and required testing.
- Communicate patient arrivals and treatment needs with veterinarians and veterinary technicians.
- Process invoices, collect payments, and explain charges when needed.
- Fill prescription medications, prescription diets, and over-the-counter products as directed by the veterinarian.
- Accurately maintain patient records and enter information into veterinary practice management software.
- Support daily front desk operations while delivering exceptional customer service.
- Perform additional duties as assigned to support hospital operations.
- High school diploma or equivalent.
- Previous experience in a veterinary clinic, animal hospital, or veterinary customer service role preferred.
- Strong communication, organizational, and multitasking skills.
- Ability to remain calm and compassionate in a fast-paced environment.
- Ability to lift 30-50 pounds.
- Availability to work evenings, weekends, and holidays as needed.
Our team is dedicated to providing compassionate, high-quality veterinary care while creating an exceptional experience for every client and patient. We value teamwork, kindness, and professional growth, offering a supportive environment where every team member makes a difference.
If you’re looking for a rewarding career as a Veterinary Client Service Representative, Veterinary Receptionist, or Veterinary Customer Service Representative, we’d love to hear from you. Apply today and help us make a positive impact on the lives of pets and their families!
If you’re looking for a rewarding career as a Veterinary Client Service Representative, Veterinary Receptionist, or Veterinary Customer Service Representative, we’d love to hear from you. Apply today and help us make a positive impact on the lives of pets and their families!