Vice President, Client Operations

We’re seeking a future team member for the role of Vice President, OPS Client Service to join our Custody team. This role is located in Lake Mary, Florida ( 4 days in office expectation).

In this role, you’ll make an impact in the following ways:

• Lead the Custody Client Operations and reporting team by fostering a culture of continuous improvement and excellence, ensuring alignment with BNY's principles.
• Develop and implement strategies to enhance client service delivery, by leveraging industry best practices and innovative solutions.
• Collaborate with cross-functional teams to streamline processes and improve operational efficiencies, ensuring timely and accurate client reporting.
• Serve as the primary point of contact for key clients, addressing their needs and concerns with professionalism and expertise.
  
  

To be successful in this role, we’re seeking the following:

• To be successful in this role, we’re seeking the following:
• Bachelor’s degree in Business Administration, Finance, or a related field.
• Typically 4-7 years of experience and 0-1 years of management experience. Experience in an operational area and/or client services is preferred.
• Strong leadership and team management skills.
• Excellent analytical and problem-solving abilities.
• Effective communication and interpersonal skills for client interaction and collaboration across teams.