Vice President- Product Manager
The Card Pricing Product Manager will contribute to the way we manage the disclosed credit card terms on a customer’s account by partnering with cross-functional teams to build and refine pricing capabilities that influence the customer experience and support strategic business initiatives. This position sits within the Marketing, Growth & Innovation organization of Card Services, a key business within Chase’s Consumer & Community Banking group.
As a Product Manager in Card Pricing, you will have accountability of delivering across the full product lifecycle and be responsible for leading and executing on key initiatives. This will be achieved by collaborating across teams within the Credit Card organization to understand business requirements, defining the requirements in partnership with software engineers and other functional teams, and then driving them through build, test, and deployment. This individual will also help direct the product’s backlog prioritization and ensure proper documentation for a strong control environment.
Job Responsibilities
Partner across various teams in the Card and Connected Commerce organizations to drive an understanding of problem statements, use cases, and business requirements
Exercise strong analytical and problem-solving skills to get deep into customer journeys and product impacts, as well as manage competing priorities
Manage, prioritize and deliver multiple epics and user stories simultaneously
Partner and collaborate across functional teams (e.g., product, tech, data, and design) for successful and timely project execution
Provide managerial oversight and support to other product team members
Communicate (both verbal and written) technical and non-technical updates to executives via decks and reports
Promote a strong control environment by adhering to risk/control, procedure and process expectations, while appropriately delivering what’s best for the customer
Partner across product and technology to create test plans for developed capabilities with an automation mindset
Required Qualifications
Bachelor’s Degree required
8+ years of product work experience in product development or related field
Demonstrated ability to collaborate with functional areas to drive successful and timely project execution
Proven ability to operate within Agile methodology
Expertise in agile processes and principles; experience with modern technology stacks, including cloud, big data, microservices, APIs, etc.
Experience influencing others, directly or indirectly, in a fast-paced, collaborative, and cross-functional environment
Demonstrated proficiency with Microsoft Office (Word, Excel, PowerPoint, Pivot Tables)
Experience in fintech or financial services industry
Applicants must be authorized to work for any employer in the US. We are not able to provide immigration sponsorship or take over sponsorship of an employment visa at this time. Final job grade level and corporate title will be determined at time of offer and may differ from this posting. This role does not provide relocation assistance, so all candidates must be local to the work locations listed in the job posting or willing to relocate on their own immediately upon hire