VP of Operations, Pacific
What you'll do…
- Provide operational leadership, coaching and support to General Managers and hotel leadership teams, ensuring alignment with Ennismore's strategy, culture and brand standards.
- Spend significant time in hotels, partnering directly with operational teams to improve guest experience, commercial performance and operational execution.
- Hold General Managers accountable for delivering financial, operational, people and guest experience objectives through regular business reviews and performance management.
- Lead the annual business planning, budgeting, forecasting and Latest Estimate (LE) processes across the portfolio.
- Identify opportunities to improve revenue, profitability and operational efficiencies while maintaining exceptional guest experiences.
- Work closely with Brand, Commercial, Revenue, Marketing, Food & Beverage and People & Culture teams to drive performance across the region.
- Support General Managers in developing strong leadership teams, succession plans and talent pipelines.
- ts.
- Lead hotel openings, transitions and major operational projects, ensuring smooth execution and rapid stabilization.
- Build trusted relationships with hotel owners, acting as Ennismore's senior operational representative and providing clear, insightful reporting and strategic guidance.
- Identify operational risks and growth opportunities while contributing to the Pacific expansion strategy.
What we're looking for…
- Minimum 5 years' experience as a Regional Director of Operations, Area General Manager or Cluster General Manager within lifestyle or premium hospitality – strong F&B background a plus
- Demonstrated success leading multiple hotels and driving commercial, financial and operational performance.
- A visible, hands-on leader who enjoys spending time in hotels, coaching teams and solving problems on the ground.
- Strong financial acumen with experience managing budgets, forecasting and performance improvement initiatives.
- Exceptional stakeholder management skills with the ability to build credibility with owners, General Managers and corporate teams.
- comfortable working in a fast-growing, entrepreneurial business where agility, creativity and ownership are valued.
- Passion for lifestyle hospitality and creating outstanding guest experiences.
- Applicants must already hold valid work rights/work authorization for the country in which the role is based. Visa sponsorship is not available for this position.
What´s in it for you …
- Be part of one of the fastest-growing lifestyle hospitality companies in the world.
- Shape the future of Ennismore's Pacific portfolio during an exciting period of growth.
- Work alongside passionate, entrepreneurial teams that challenge convention.
- Competitive compensation and development opportunities.
- Global discounts across Ennismore and Accor brands.
- Continuous learning opportunities and career growth across a rapidly expanding international business.
Ennismore is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where everyone can thrive.