VP, Section Head of Agency Operations
Responsibilities
- Lead end-to-end syndicated loan agency operations, including drawdowns, rollovers, repayments, interest/fee processing, notices, covenant monitoring, and records maintenance.
- Perform BAU checker/authorizer responsibilities to ensure transaction accuracy, completeness, and compliance with facility documentation and internal policies.
- Ensure timely and high-quality delivery of operational activities in line with service standards and regulatory expectations.
- Act as escalation point for complex operational issues and transaction queries.
- Maintain strong operational controls and governance, including maker-checker discipline, risk management, incident resolution, and audit support.
- Lead, coach, and develop the operations team while fostering accountability, control, and continuous improvement.
- Partner with internal stakeholders including Front Office, Credit, Legal, Compliance, Risk, Finance, and Technology teams.
- Engage with borrowers, participant banks, and external agents to ensure smooth agency execution and client service excellence.
- Drive process improvements, standardization, automation, and support change/system enhancement initiatives.
Requirements
- Degree in Business, Banking & Finance, or related discipline.
- Minimum 10 years’ hands-on experience in syndicated loan agency administration within banking.
- Prior team management or supervisory experience preferred.
- Strong knowledge of syndicated loan lifecycle and facility agent responsibilities.
- Ability to interpret complex loan documentation and operational requirements.
- Familiarity with loan operations systems and SWIFT messaging.
- Strong risk and control mindset with high attention to detail.
- Effective leadership, stakeholder management, and communication skills.
- Able to work in a fast-paced, high-volume environment with strong problem-solving capability.
- Resilient, pragmatic, and solutions-driven.