Vulnerability Management Engineer

Responsibilities:

Vulnerability Management

· Manage vulnerability scanner sand agents. Monitor status, plugin update failures, and connectivity issues

· Design and tune scan policies to balance depth (thoroughness) with performance (network impact).

· Triage new vulnerabilities(CVEs) as they are released. Prioritize risks using Common Vulnerability Scoring System (CVSS) scores.

· Ensure all systems remain compliant with security baselines, regulatory expectations, and internal security policies

· Analyse vulnerability reports and recommend actionable remediation steps

User Support & Operations

· Provide Level 2 / Level 3support for incidents and service requests

· Work with system owners, app support, developers, and infrastructure teams to coordinate patch deployment during pre-approved weekend maintenance window and verify post-patch stability

IT Service Management

· Understands ITIL processes for Incident, Problem, Change Management

· Create and update tickets with detailed documentation and resolution steps

· Maintain SLAs and ensure timely ticket resolution

Documentation & Knowledge Management

· Create and maintain technical documentation, knowledge articles, and standard operating procedures (SOPs)

· Maintain runbooks for common operational tasks

Required skills and qualifications:

· Singaporeans By Birth only(Public Sector Client)

· Degree in Computer Science, Computing, Electrical Engineering, IT or equivalent with at least 2-4 years’ experience in vulnerability management, system programming

· Practical experience with vulnerability scanning tools(Tenable or Qualys or Rapid 7).

· Ability to interpret vulnerabilities across Windows Server, RHEL, and Network Infrastructure (e.g. Palo Alto)

· Participate in 24/7 standby rotation to provide operational support

Preferred skills and qualifications:

· Experience with scripting(PowerShell, Bash, Python) for automation

· Experience with Dynatrace

· Knowledge of cloud computing(Amazon Web Services preferred)