Wardrobe Lead (Hotels)

Job Summary:

We are seeking a proactive and people-focused Wardrobe Lead to join our team. This role will assist the manager in overseeing the daily operations of the wardrobe department, ensuring uniforms are well-maintained, distributed efficiently, and aligned with company standards. You’ll play a key role in leading and guiding the team, streamlining processes, and ensuring wardrobe operations are running efficiently and adhering to correct procedures.

Key Responsibilities:

• Supervise the deployment of uniforms and guide the team in serving Team Members efficiently.
• Monitor inventory levels, lead stock-taking, and ensure accuracy of uniform records on items sent out for cleaning and returned from the vendors.
• Collaborate with vendors and internal partners in maintaining quality standards of cleaning for hotel use items and resolve escalated issues.
• Verify the delivery of laundered items from the vendors for hotel use as well as guest laundry, ensuring the quality of cleaning and accuracy.
• Prepare reports, highlight challenges, and propose solutions to the manager.
• Lead, train, and support the team in fulfilling their responsibilities.
• Perform basic sewing, mending, and alterations on uniforms when necessary.

Required Qualifications:

• Minimum GCE ‘N’ Level or equivalent.
• Prior experience in laundry, seamstress or related role is an advantage.