Warehouse & Distribution Assistant Manager

Life tastes better with ice cream

With 19.000 expert ice cream colleagues and iconic brands like Wall’s, Cornetto and Ben & Jerry’s, loved in 76 countries, we are the world’s largest Ice Cream company leading the industry.

We create iconic ice cream brands that are part of everyday life, bringing moments of joy to millions of people around the world. Everybody loves ice cream. And as the world’s biggest pure‑play ice cream company, we have the scale and ambition to make a real difference.

What truly sets us apart is how we work.

We move fast and keep things simple. We turn ideas into action, trust people to take ownership, and work as one team to win together with integrity. Our culture is high‑performance, collaborative and focused on getting things done.

We’re curious and ready for what’s next. We embrace digital, use data to make better decisions, and keep learning, including how AI can help us work smarter and serve consumers better.

Job Title: Warehouse & Distribution Assistant Manager

Work Location: Malaysia

The Purpose of Role:

You are responsible for warehouse and distribution operational activities to deliver high customer service level at optimum cost. The role will work closely with all functions of the business and build solid partnerships with Third-Party Logistics to deliver end to end efficiencies, savings and growth ambitions.

Team Structure:

• Reporting to: Customer Experience & Logistic Lead - MYSG

Your Role/Key Responsibilities:

Warehouse and Distributions

• Drive Logistics capabilities and operations efficiency leading to deliver savings and warehousing and transport service levels/loss reduction.

• Determine the readiness level of the business the upcoming changes, uncovered readiness gaps and create and implement the action plan.

• Provide field support on the transportation, goods acceptance, refusal and return phase.
  

Inventory Management

• Lead the Bi-annual stock counts in the Warehouse.

• Manage day-to-day inventory operations in coordination with regional inventory and risk teams.

• Proposals for write-off, cycle count stock adjustment.

• Attend and take actions as per regional governance call.

Project Management and Continuous Improvement Plan.

• Drive warehouse and distribution capabilities via process improvements, standardization of operation, innovation in service and solution, and digitalization.

• Drive continuous improvements initiatives to maximize performance, customer satisfaction, value and profit.

• Work on special projects related to warehouse and distribution to provide impact on gross margin and cost.

• Co-ordinate the with regional team cross-country projects.

• Saving Projects Management.

• Maintain responsibility for performing all duties in compliance with related legal/statutory, regulations, professional duties, responsibilities and obligations, including insurances.
  

Financial Management

• Track and monitor warehouse and distribution spend vs forecast on a weekly/monthly basis.

• Track and monitor savings projects and keep the savings reporting system updated.

• Impact calculations and analytics based on data.
  

Third-Party Logistics and Vendor

• Negotiate on a daily basis with 3PL on ad -hoc requirements and participate in vendor evaluation and selection process with procurement.

• Weekly Meeting with 3PL in regard to operational and customers issues.

• Monthly Service Level review (KPI’s).

• Ensure 3PL complies with Unilever standards.

Key Stakeholders:

Internal:

• Demand & Supply Planning team, Logistics, Customer Development.
  

External:

• 3PL Warehouses, 3PL Transporters and industry stakeholders.

Travel:

20-50% of the time for travelling within Malaysia to 3PLs.

What You’ll Need To Succeed

• Bachelor’s Degree in Supply Chain Management, Engineering, Logistic/Transportation.

• Minimum 5 years' work experience specialized in logistics, warehousing or distribution operation.

• Experienced in direct-customers, 3PL relationship management and project management.

• Data analysis skills.

• Robust analytical and problem-solving skills.

• Well-developed people management skills.

• Project management skills.

The Hidden Gem in you

• Working knowledge in SAP system will be a plus.

• Sound knowledgeable and familiar with Lean and Six Sigma.

#TMICC

Why join us?

This is a place for people who are passionate about ice cream and are growth obsessed - both for the business and for themselves. People who act like an owner and drive our business end-to-end. People who are driven by success to deliver more than we ever thought we could!

You’ll thrive here if you value an inclusive culture, with low ego and hierarchy - and if you’re excited to continuously learn and challenge how we work, using digital, data, and new thinking to push us forward.

- Roles with real accountability and visible impact
- Free to move fast, experiment and challenge how things are done
- Continuous learning and development as the business grows
- Reward linked to performance and contribution.

Your career here is shaped by what you deliver, as you work across functions and markets and grow with the business.

Ready to build the future of Ice Cream?

If this sounds like the place where you'd thrive, we'd love to hear from you. Apply online and share your CV. We'll review your application and be in touch with the next steps.

If you are an individual with a disability and require assistance at any time during our recruitment process, please let your Talent Acquisition Partner know.

Additional information

The Magnum Ice Cream Company is an Equal Opportunity Employer. We embrace diversity and are committed to creating an inclusive environment where everyone can do their best work regardless of age, disability, gender identity, race, religion, sexual orientation, or any other protected characteristic. We encourage people with all backgrounds to apply including Aboriginal and Torres Strait Islander Peoples, and Māori and Pacific Peoples.