Warehouse Supervisor

What You Can Expect:

Fixed Term Contract from 1st Aug 2026 to 1st Jan 2027

Working Hours are:

Friday 08:00 – 16:00 (7.5 hours)

Saturday 06:00 – 18:00 (11.5 hours)

Sunday 06:00 – 18:00 (11.5 hours)

Monday 08:00 – 16:00 (7.5 hours)

Key Responsibilities

  • Allocate labour and resources to meet daily outbound/inbound workloads.

  • Manage workflow across picking, packing, replenishment, loading, and goods-in activities.

  • Ensure on-time dispatch and adherence to customer KPIs (OTIF).

  • Lead, coach, and motivate warehouse colleagues to deliver high performance.

  • Conduct daily briefings and ensure effective communication across shifts.

  • Manage absence, timekeeping, performance, and conduct.

  • Support recruitment and onboarding of new team members.

  • Ensure adherence to Health & Safety, site rules, and safe systems of work.

  • Promote a strong safety culture, leading by example and ensuring PPE compliance.

  • Conduct incident investigations, near miss reporting, and corrective actions.

  • Ensure WMS accuracy and rigor in scanning and stock movement processes.

  • Support cycle counts, inventory investigations, and stock integrity improvements.

  • Resolve discrepancies and escalate issues where required.

  • Identify and implement improvement opportunities (Lean / waste reduction).

  • Ensure adherence to Standard Operating Procedures (SOPs).

  • Support the rollout of new processes, systems, or customer implementations.

  • Drive productivity, cost efficiency, and quality improvement

  • Productivity (units per hour / cost per unit)

  • Accuracy (pick accuracy, stock accuracy)

  • Service performance (OTIF / DIFOT)

  • Engagement and H&S performance (near misses reported, absence levels)

What You Bring:

Key Skills & Competencies

  • Strong leadership with ability to motivate and engage teams.

  • Good knowledge of warehouse processes and 3PL operations.

  • Competent in Warehouse Management Systems (WMS) and Microsoft Office (particularly Excel).

  • Excellent communication, problem-solving, and decision-making skills.

  • Ability to work effectively in a fast-moving, customer-focused environment.

  • Previous supervisory experience within warehousing, logistics, or 3PL (essential).

  • Working knowledge of WMS (e.g., Manhattan, SAP EWM, Blue Yonder) desirable.

  • Proven experience delivering against KPIs and service levels.

  • Experience with continuous improvement / lean methodologies beneficial.

  • GCSEs/NVQ Level 2 or equivalent (minimum).

  • FLT licence (Reach/Counterbalance) desirable based on site needs.

  • Health & Safety qualification (IOSH Working Safely / Managing Safely) advantageous.

  • Leads by example – visible, engaged, and approachable.

  • Customer-focused and service-driven.

  • Resilient under pressure, able to prioritise and adapt.

  • Fair and consistent approach when managing people and performance.