Washington Area Professional Services Manager

%3Cp%3EAt HDR, our employee-owners are fully engaged in creating a welcoming environment where each of us is valued and respected, a place where everyone is empowered to bring their authentic selves and novel ideas to work every day. As we foster a culture of inclusion throughout our company and within our communities, we constantly ask ourselves%5C: What is our impact on the world?%3Cbr%3E%3Cbr%3EWatch Our Story%5C:%3Ca href=%22https%5C://www.hdrinc.com/our-story%22 target=%22_blank%22 rel=%22noopener%22%3E%27 https%5C://www.hdrinc.com/our-story%27%26nbsp;%3C/a%3E%3C/p%3E%3Cp class=%22MsoNormal%22%3EHDR is a 100% employee-owned professional services firm, specializing in engineering, architecture, environmental and construction services. We believe that the way we work can add meaning and value to the world. That ideas inspire positive change. That coloring outside the lines can illuminate fresh perspectives. And that small details yield important realizations. Above all, we believe that collaboration is the best way forward.%3C/p%3E%3Cp class=%22MsoNormal%22%3EThe HDR Washington Area is seeking an accomplished, strategic professional to serve as the Professional Services Manager. The successful candidate for this role may come from a variety of different technical backgrounds and will be tasked with helping the HDR Washington program to advance our technical capabilities, promote a strong culture of quality, and drive continuous improvement. This role is well suited for an innovative leader with passions for integrating technical excellence, staff development and operational performance to build high‑performing teams and deliver strong outcomes for clients and communities.%3C/p%3E%3Cp class=%22MsoNormal%22%3EAs the Washington Professional Services Manager, you will report to the Washington Area Manager and work in partnership to lead staff development and drive technical excellence for 500+ professionals in the Washington program. The Professional Services Manager role emphasizes the building of engaged, well‑supported teams by developing strong technical depth; implementing quality delivery;%26nbsp;%3Cspan style=%22mso-spacerun%5C:yes;%22%3E %3C/span%3Eachieving utilization and staff growth targets;, staff%26nbsp;%3Cspan style=%22mso-spacerun%5C:yes;%22%3E %3C/span%3Edevelopment and training; strengthening technical practices, thoughtfully implementing technology solutions; and overseeing excellence in project delivery. This role may also serve as supervisor for our cross sector Business Class Leads.%3C/p%3E%3Cp class=%22MsoNormal%22%3ECollaboration is central to the role, including close coordination with operations management and leaders across HDR’s Water, Resources, Transportation, and Building Engineering Systems business groups as well as our integrated partners in quality, project management, and other key project delivery support programs.%3C/p%3E%3Cdiv class=%22ExternalClassADEE24D0664E41D78F509D9066D494E8%22%3E%3Cdiv style=%22color%5C:rgb(0, 0, 0);%22%3E%3Cp%3EIn the role of Area Professional Services Manager, we%27ll count on you to%5C:%3C/p%3E%3Cul%3E%3Cli%3EBe responsible to the Area Manager (AM) to develop, coordinate, monitor and improve technical competencies of area staff to meet client needs and market drivers.%26nbsp;%3C/li%3E%3Cli%3ELead and monitor development and training of area staff in technical and business competencies.%26nbsp;%3C/li%3E%3Cli%3EOversee workload balancing and ensure qualified staffing of project teams.%26nbsp;%3C/li%3E%3Cli%3EPartner with Area Quality and Records Manager to lead quality assurance efforts to implement QA/QC Program activities striving for continuous improvement.%26nbsp;%3C/li%3E%3Cli%3EMonitor project QC Review activities including assignment of experienced and qualified reviewers.%26nbsp;%3C/li%3E%3Cli%3ELead and monitor activities for continuous improvement including development and use of technical standards, procedures, best practices and lessons learned.%26nbsp;%3C/li%3E%3Cli%3ELead and participate in critical project reviews and support project teams with management of claims and losses.%26nbsp;%3C/li%3E%3Cli%3EServe as a leadership liaison for the Area mentoring and talent initiatives.%26nbsp;%3C/li%3E%3Cli%3EOversee technical and digital delivery evolution, in collaboration with subject matter experts.%26nbsp;%3C/li%3E%3Cli%3EWork with AM to streamline and coordinate business processes consistent with area and corporate policies.%26nbsp;%3C/li%3E%3Cli%3EOversee and ensure implementation of quality, standards, and best practices.%26nbsp;%3C/li%3E%3Cli%3EProvide leadership to assigned business class leaders, including the cross-sector leaders.%26nbsp;%3C/li%3E%3Cli%3ECollaborate with Area operations, business classes, and project delivery leaders.%26nbsp;%3C/li%3E%3Cli%3EParticipate in Area strategic planning and plan implementation.%26nbsp;%3C/li%3E%3Cli%3ESupport area activities related to hiring and retaining key staff.%26nbsp;%3C/li%3E%3Cli%3EServe as a champion for cross-business group (BGX) opportunities.%26nbsp;%3C/li%3E%3Cli%3ESupport communication and coordination within all business groups.%26nbsp;%3C/li%3E%3Cli%3EPerform other duties as needed%3Cbr%3E%3Cbr%3E%26nbsp;%3C/li%3E%3C/ul%3E%3C/div%3E%3C/div%3E