Wellbeing Officer
Term Time, 37 Hours per week
Support students. Protect wellbeing. Make a real difference.
A conversation at the right time can change the direction of a student’s college journey.
As our Wellbeing Officer, you’ll support students experiencing anxiety, low mood, low confidence and other barriers that may affect their learning. You’ll provide focused one-to-one support, deliver wellbeing workshops and help students develop practical strategies to stay engaged and move forward.
You’ll manage your own caseload, work closely with learning support, curriculum and safeguarding colleagues, and recognise when someone needs more specialist help. This is not a counselling or clinical role. It is about early intervention, trusted relationships and making sure students get the right support at the right time.
We need someone who can combine empathy with judgement. You’ll listen carefully, maintain professional boundaries, keep accurate records and act promptly when a student’s needs or level of risk changes.
Support students. Protect wellbeing. Make a real difference.
A conversation at the right time can change the direction of a student’s college journey.
As our Wellbeing Officer, you’ll support students experiencing anxiety, low mood, low confidence and other barriers that may affect their learning. You’ll provide focused one-to-one support, deliver wellbeing workshops and help students develop practical strategies to stay engaged and move forward.
You’ll manage your own caseload, work closely with learning support, curriculum and safeguarding colleagues, and recognise when someone needs more specialist help. This is not a counselling or clinical role. It is about early intervention, trusted relationships and making sure students get the right support at the right time.
We need someone who can combine empathy with judgement. You’ll listen carefully, maintain professional boundaries, keep accurate records and act promptly when a student’s needs or level of risk changes.
- Provide focused one-to-one wellbeing support that helps students remain engaged and make progress.
- Manage a caseload of students experiencing anxiety, low mood, low confidence and other mild to moderate wellbeing needs.
- Agree practical strategies with students and review support regularly to make sure it remains helpful.
- Deliver workshops on emotional wellbeing, resilience, mindfulness and self-management.
- Work with learning support, curriculum, safeguarding and external services to coordinate the right support.
- Recognise when needs are becoming more complex and make timely referrals through the appropriate college processes.
- Keep accurate records and use college systems to track interventions, concerns, progress and outcomes.
- Promote wellbeing support across the college and help students feel more confident about asking for help.
- A Level 3 qualification in mental health, counselling, youth work, health and social care or a related field, or substantial relevant experience.
- Experience supporting young people or adults with mental health or wellbeing needs.
- Experience providing one-to-one support, planned interventions or wellbeing activities.
- A good understanding of common mental health needs and the signs that someone may require urgent or specialist support.
- A clear understanding of safeguarding, confidentiality, professional boundaries and appropriate information sharing.
- The ability to manage a varied caseload, maintain accurate records and follow agreed actions through.
- Strong communication skills and the confidence to hold calm, supportive and appropriately challenging conversations.
- Experience in further education, higher education, youth services or a related setting would be helpful.
What you're like
- Empathetic. You listen without judgement and help students feel understood.
- Calm. You respond steadily when someone is distressed or finding things difficult.
- Approachable. You build trust while keeping clear professional boundaries.
- Organised. You keep hold of caseloads, records, referrals and follow-up.
- Observant. You recognise when something has changed and know when to act.
- Collaborative. You work well with colleagues and external services to coordinate support.
- Proactive. You step in early and help students access the right support.
Essentials
- You’ll need an enhanced DBS check. If you get the job, we’ll do this for you.
- You’re committed to safeguarding and inclusion.
- You can travel across our sites.
- You’re flexible and happy to work beyond standard hours when needed to support the college.
- You’re comfortable working with confidential and sensitive information.
At Wigan & Leigh College, wellbeing support is not separate from student success. When someone feels heard, understands their options and has practical support in place, they are more likely to remain engaged and keep moving towards their goals.
You’ll work alongside colleagues who understand that the right intervention at the right time matters. You’ll have the opportunity to build trusted relationships, shape practical support and see the difference your work makes to students’ confidence, attendance and progress.
This is meaningful work, but it is not always easy. You’ll support students through difficult moments, make careful judgements and know when to involve others. In return, you’ll be part of a college that values inclusion, invests in its people and wants every student to have a fair opportunity to succeed.
Time to recharge
You’ll work alongside colleagues who understand that the right intervention at the right time matters. You’ll have the opportunity to build trusted relationships, shape practical support and see the difference your work makes to students’ confidence, attendance and progress.
This is meaningful work, but it is not always easy. You’ll support students through difficult moments, make careful judgements and know when to involve others. In return, you’ll be part of a college that values inclusion, invests in its people and wants every student to have a fair opportunity to succeed.
Time to recharge
- Generous annual leave entitlement, including bank holidays
- Family-friendly leave policies
Wellbeing as well as work
- 24/7 Employee Assistance Programme
- Medicash healthcare plan
- Occupational health support
- Confidential counselling
- Specsavers eye test vouchers
A culture where people look out for each other
- Financial peace of mind
- Teachers’ Pension Scheme or Local Government Pension Scheme
- Salary sacrifice schemes, including Cycle to Work and buy tech
- Railcard and Tusker Green car scheme
- Local and national discount schemes
Clear progression routes
- Opportunities to step up, specialise or move across departments
- Leadership pathways
- Support to gain further qualifications
Please complete our application form in full. We can’t accept CVs.
We’re recruiting across college as we expand, with roles in teaching, technical and support. All our current vacancies are available through our careers site.