Customer Experience<\/span><\/span>
<\/p>- Be professional<\/span><\/span>
<\/li>- Approach all customers, greet, smile and offer assistance<\/span><\/span>
<\/li>- Identify customer needs in order to provide optimal experience<\/span><\/span>
<\/li>- Takes responsibility for serving the customer and finding solutions to customers\u2019 queries<\/span><\/span>
<\/li><\/ul> <\/span><\/span>
<\/p>Apply Selling Skills<\/span><\/span>
<\/p>- Meet customers needs and expectations by asking, listening to and advising customers as to options/services/products available<\/span><\/span>
<\/li>- Offers alternatives to the customer if merchandise is not available<\/span><\/span>
<\/li>- Achievement of sales and unit targets<\/span><\/span>
<\/li>- Knows what new lines and promotions have come into the store<\/span><\/span>
<\/li><\/ul> <\/span><\/span>
<\/p>Store Disciplines & Productivity<\/span><\/span>
<\/p>- Opening & closing procedures are followed<\/span><\/span>
<\/li>- To ensure all merchandising principles are in place always and that every item is ticketed<\/span><\/span>
<\/li><\/ul> <\/span><\/span>
<\/p>Minimise Shinkage<\/span><\/span>
<\/p>- Ensure accurate stock counts & checking of product expiry dates<\/span><\/span>
<\/li>- Cash handling \- assist at point of sale and with cash ups<\/span><\/span>
<\/li><\/ul> <\/span><\/span>
<\/p><\/div><\/span>
Requirements<\/h3>- Minimum 1 year Wellness Warehouse experience as a Sales Assistant<\/span><\/span>
<\/li>- Applicable Wellness Academy Foundation Training & Specialisation Training<\/span><\/span>
<\/li>- All supplier training<\/span><\/span>
<\/li>- Fully computer literate<\/span><\/span>
<\/li>- Great written and verbal communication skills<\/span><\/span>
<\/li>- Ability and willingness to work weekends and extended retail hours<\/span><\/span>
<\/li>- Competency Assessment Achieved<\/span><\/span>
<\/li><\/ul><\/div><\/span>
Benefits<\/h3>\u200b<\/span>
<\/div>- Remuneration\nbased on a \u2018cost to company\u2019 model and performance incentives.<\/span><\/span>
<\/span><\/li>- All\npermanent team members are required to join the company\u2019s provident fund and\nrisk benefit.<\/span><\/span>
<\/span><\/li>- Medical aid\noptions are available. <\/span><\/span>
<\/span><\/li>- Birthday\nleave <\/span><\/span>
<\/span><\/li>- Team member\ndiscounts on in\-store and online purchases<\/span><\/span>
<\/span><\/li>- Ongoing\nlearning and development through our in\-house Wellness Training Academy and\nsupplier training. <\/span><\/span>
<\/span><\/li>- Opportunities to be involved in CSI initiatives, events, and experiences\n(environmental and social)<\/span><\/span>
<\/span><\/li><\/ul>
<\/div><\/span>
