AREAS OF RESPONSIBILITY:<\/span><\/span><\/b>
<\/span><\/span><\/p>Customer Experience<\/span>
<\/span><\/span><\/p>- Be professional
<\/span><\/span><\/li>- Approach all customers, greet, smile and offer assistance
<\/span><\/span><\/li>- Identify customer needs in order to provide optimal experience
<\/span><\/span><\/li>- Takes responsibility for serving the customer and finding solutions to customers\u2019 queries
<\/span><\/span><\/li>- Apply Selling Skills
<\/span><\/span><\/li>- Meet customers' needs and expectations by asking, listening to and advising customers as to options/services/products available
<\/span><\/span><\/li>- Offers alternatives to the customer if merchandise is not available
<\/span><\/span><\/li>- Achievement of sales and unit targets
<\/span><\/span><\/li>- Knows what new lines and promotions have come into the store
<\/span><\/span><\/li>- Specialise in all departments through focussed supplier training and prescribed book list completion
<\/span><\/span><\/li>- Store Disciplines & Productivity
<\/span><\/span><\/li>- Opening & closing procedures are followed
<\/span><\/span><\/li>- To ensure all merchandising principles are in place always and that every item is ticketed
<\/span><\/span><\/li>- Minimise Shrinkage
<\/span><\/span><\/li>- Ensure accurate stock counts & checking of product expiry dates
<\/span><\/span><\/li>- Cash handling \- assist at point of sale and with ca
<\/span><\/span><\/li><\/ul><\/div><\/span>
Requirements<\/h3>- Grade 12<\/span>
<\/span><\/span><\/li>- Relevant diploma / short course qualification (Health and wellness modality / Effective selling (retail) / Product specific knowledge) and/or Minimum 3 years retail sales experience (2 years industry specific)<\/span>
<\/span><\/span><\/li>Relevant Degree in Homeopathy, Naturopathy, Phytotherapy, Chinese Medicine or any qualification in the natural space.<\/span>
<\/span><\/span><\/div>Outstanding written and verbal communication skills<\/span>
<\/span><\/span><\/div><\/li>- Ability and willingness to work weekends and extended retail hours<\/span>
<\/span><\/span><\/li>- Competency Assessment Achieved<\/span>
<\/span><\/span><\/li><\/ul>
<\/span><\/span><\/p><\/div><\/span>
Benefits<\/h3>- Remuneration based on a \u2018cost to company\u2019 model and performance incentives.<\/span>
<\/span><\/span><\/li>- All permanent team members are required to join the company\u2019s provident fund and risk benefit.<\/span>
<\/span><\/span><\/li>- Medical aid options are available.<\/span>
<\/span><\/span><\/li>- Birthday leave<\/span>
<\/span><\/span><\/li>- Team member discounts on in\-store and online purchases<\/span>
<\/span><\/span><\/li><\/ul>- Ongoing learning and development through our in\-house Wellness Training Academy and supplier training.<\/span>
<\/span><\/span><\/li>- Opportunities to be involved in CSI initiatives, events, and experiences (environmental and social)<\/span>
<\/span><\/span><\/li><\/ul>
<\/div><\/span>
