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EXANTE

White Label Support Engineer

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Company & Culture

EXANTE is a pioneering wealth tech company that delivers cutting-edge centralized trading solutions and robust B2B financial infrastructure, driving value through innovative technology. Our bespoke, internally engineered trading platform provides seamless access to a diverse range of financial instruments, including stocks, ETFs, bonds, futures, and options, all within a single, multi-currency account.

As a rapidly expanding global firm with over 700 talented employees from 70+ nationalities across 70 locations, we are a frontrunner in the financial sector. Our investment priorities are clear: We prioritize investing in our most valuable asset—our people. Join us in shaping the future of finance.

Company & Culture

EXANTE is a pioneering wealth tech company that delivers cutting-edge centralized trading solutions and robust B2B financial infrastructure, driving value through innovative technology. Our proprietary trading platform offers seamless access to diverse financial instruments- including stocks, ETFs, bonds, futures, and options- all within a single, multi-currency account.

We cultivate a culture that transcends the ordinary, where rapid responses to market dynamics and proactive problem-solving are the norm. At EXANTE, the potential to make a meaningful impact is ever-present. Our team members continuously pursue personal and professional growth, empowered to spearhead change across people, processes, and products. True innovation stems from an insatiable desire for improvement, and everyone at EXANTE is committed to fostering this spirit and propelling the company into the future.

As a rapidly expanding global firm with over 600 talented employees from 65 nationalities across 70 locations, we are a frontrunner in the financial sector. Our investment priorities are clear: We prioritize investing in our most valuable asset - our people. Join us in shaping the future of finance.

About The Role

We are looking for a White Label Support Engineer to join our team. You will troubleshoot and support production systems, work with observability tools, automate routine tasks, and collaborate closely with engineering teams to ensure system stability and performance.

Responsibilities

  • Provide L2 application support during shifts
  • Proactively monitor system health and respond to incidents
  • Investigate and resolve production issues across infrastructure, networking, databases, and application layers
  • Escalate issues and collaborate with development and SRE teams
  • Maintain documentation, runbooks, monitoring and alerting improvements
  • Taking part in the release cycle
  • Participate in shift rotations
Qualifications
  • Strong Linux administration skills
  • 2+ years of Application Support experience
  • Automation/scripting: Bash / Python
  • Databases: Basic SQL, PostgreSQL, Redis
  • Observability: Grafana, Prometheus, Zabbix, ELK, or similar
  • Containerization: Docker, basic+ Kubernetes
  • Networking basics: DNS, L4/L7 concepts, Load Balancers
  • English B2+

Personality / Mindset

  • Integrity & loyalty
  • Team player with advanced communication and collaboration skills
  • A hands-on, can-do attitude - always looking for solutions and thinking out of the box
  • Overachiever mentality
  • The capability to work and succeed in the fast pace and ever-changing environment

We offer*

  • Competitive salary & performance-based bonus programs
  • Corporate benefits (choose your preferred options)
  • Truly inspiring culture, pleasant and informal work environment
  • Ongoing education & training programs
  • Opportunity to network and connect at the Corporate Events
  • Global career opportunities

*Benefits/perks listed above may vary depending on the nature of your employment with the company and the country where you work

  • Proactive mindset, ownership, and strong problem-solving skills

A group of disruptive technology experts created EXANTE. With an impressive track record in the industry and knowledge of the markets, our systems are built to democratize access to global financial instruments for professional traders and institutional investors.

Through our robust, cutting-edge trading platforms, you can offer clients access to comprehensive, global financial instruments and investment possibilities while keeping their data safe and private.

EXANTE is a global prime broker backed by proprietary technology and dedicated service. All regulated group companies and fully controlled affiliates and subsidiaries are committed to compliance with data protection laws, including the GDPR. We process personal data in line with the GDPR principles of fairness, purpose limitation, transparency, data minimisation, storage limitation and deletion, accuracy, confidentiality and integrity, and accountability. We rely on legitimate interests to assess and manage your application, after determining that our interests are not overridden by your rights and interests. You have the rights of access, rectification, data portability, erasure, restriction of processing, and objection to processing. To exercise your rights or contact our Data Protection Officer, please see our GDPR policy at https://exante.eu/gdpr/.

We retain recruitment data only for as long as necessary for the purposes described above, after which it will be securely deleted unless we are required to keep it longer to comply with law or you consent to a longer retention.

Where personal data is transferred outside the EEA, it will be protected to a standard at least equivalent to that sought by the GDPR. Personal data is safeguarded by technical and organisational measures that are reviewed and updated regularly. This website is not intended for individuals under 18 and we do not knowingly collect data relating to children .