Winfield, Kansas - Commissary Delivery Representative

GENERAL DESCRIPTION OF THE JOB:

• Distribution of commissary orders/products to individual detainees in an assigned area within a Correctional Facility

DUTIES AND RESPONSIBILITIES:

• • • • Collect inmate orders sheets (per facility procedures if applicable).
      • Process commissary orders through computerized commissary software program (if applicable).
      • Research and/or answer Offender requests and/or written complaints concerning commissary services.
      • Unload and verify orders/product received at the facility from the USCS Distribution Center.
      • Conduct inventory counts of bulk products received as necessary.
      • Supervise inmate workers (if applicable)
      • Transport orders/product to assigned distribution area within the facility.
      • Positively identify all Offenders receiving orders prior to distributing each order.
      • Distribute commissary orders to Offenders; permit the Offenders to verify the order contents.
      • Note any and all discrepancies identified within the order at the time of distribution on all copies of the delivery receipt.
      • Obtain signature of Offender receiving the order.
      • Provide Offender with copy of delivery receipt.
      • Retain a signed copy of the order receipt for record retention.
      • Account for all delivery receipts from the delivery process.
      • Account for all non-delivered commissary orders from the delivery process.
      • Retain and dispose of all trash generated during the delivery process.
      • Process any credits associated with the distribution process through the commissary system software.
      • Maintain a local commissary menu for Offenders.
      • Attend any facility required training/meetings.
      • Act as a Liaison between the Facility and USCS
      • Perform other duties as assigned by supervisor.

Essential Functions

• Retain and maintain correctional facility security clearance.
• Lift orders or packages which weigh up to 50 lbs.
• Attend initial and annual facility orientation and training, and remain current in any certifications as required by the Facility.
• Know and follow all rules, regulations, security policies and procedures of the detention facility.
• Know and follow the policies and procedures outlined in the company’s employee handbook and USCS’s local Operations manual.

Education and Experience Requirements

• Minimum of a high school diploma
• Basic computer skills
• Two years of work experience
• Good customer service skills