Jones Lang LaSalle (JLL)

Workplace Ambassador

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JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Location - The Spire, Rondo Daszyńskiego
Umowa o pracę

At JLL, we shape the future of real estate for a better world — and that starts with the everyday experiences we create for the people who walk through our doors. As Workplace Ambassador at our main office in The Spire, you'll be the first point of contact for candidates, new hires, visitors, and colleagues, setting the tone for every interaction that follows. You'll combine hands-on front-of-house service with light leadership of the reception function, making sure our workplace runs smoothly, safely, and warmly every single day. It's a role for someone who takes pride in the details, stays composed when things get busy, and genuinely enjoys making people feel welcome. If you like variety, structure, and being at the heart of a buzzing office, you'll feel right at home here.


What You'll Do

  • Welcome and direct candidates, new hires, visitors, and the general public, and handle phone and email queries with a professional, friendly touch
  • Take the lead on day-to-day reception operations, including visitor and employee parking, taxi bookings, and meeting room reservations
  • Coordinate local events, travel arrangements, and hospitality in line with site procedures
  • Keep meeting rooms, public areas, and office facilities to a consistently high standard, including room set-ups and daily checks
  • Manage security-related processes: issuing ID and access badges, maintaining accurate records, and liaising with the site's managing agent and security team
  • Oversee the Facilities helpdesk, coordinating repairs, maintenance, and service providers, plus mail handling and office supplies
  • Support workplace experience initiatives by sharing ideas and helping implement best practices across the office
  • Ensure smooth continuity by preparing clear handovers and keeping seating plans and business updates current


What We're Looking For

  • A natural at customer service — someone who communicates confidently and warmly with people at every level, in fluent Polish and good English
  • Comfortable taking ownership and providing informal leadership within a reception or concierge-style team
  • Calm and resourceful under pressure, with strong problem-solving instincts
  • Highly organized, with a sharp eye for detail and the ability to juggle multiple priorities
  • Confident using MS Office and quick to pick up new systems and tools
  • A flexible, can-do mindset and genuine adaptability to changing daily demands
  • Strong situational awareness, especially around safety, security, and emergency procedures
  • Polished, professional presentation and a solid sense of business etiquette


What You Can Expect From Us

  • Competitive rewards & benefits — a permanent contract after your probationary period, private healthcare, a cafeteria benefits system, life insurance, and an employee assistance program
  • Career development & growth — real development opportunities, with 80% of employees taking part in structured programs, plus AI upskilling and professional training
  • Stability & recognition — a 78% employee recommendation rate, and 18 consecutive years on Ethisphere's World's Most Ethical Companies list
  • Inclusive & supportive culture — a genuine commitment to Diversity, Equity & Inclusion, backed by multiple employee resource groups and initiatives
  • Global perspective — you'll join a workplace representing 60 nationalities and 40 languages, with plenty of opportunity for cultural exchange and collaboration

Location:

On-site –Warsaw, POL

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.