Workplace Engineering Track Associate

Fluent Italian and English (spoken and written). Ability to handle technical conversations and write clear KB articles in both languages Basic troubleshooting skills across Windows OS, Active Directory, Microsoft 365 (Outlook, Teams), printers, and common business applications Familiarity with ticketing systems (e.g., ServiceNow) and remote support tools Good problem-solving, prioritization, and time-management skills. Clear verbal and written communication skills in both Italian and English. Willingness to learn, follow processes, and document solutions