Workplace Manager
You will own end to end operations of our London MoonBase, overseeing daily facilities management and long term space planning. You will serve as primary liaison with onsite teams (building management, housekeeping, security) and external vendors, resolving issues swiftly via the facilities ticketing system. You will keep all communal areas — kitchens, meeting rooms, collaboration spaces — consistently stocked, clean, and functioning. You will administer global access controls across MoonBase locations, including events and lunch allowances. You will manage vendor relationships and contracts, driving value and accountability across all supplier partnerships. You will oversee all MoonBase locations outside NYC, supporting office operations, moves, renewals, new setups, and closures in partnership with other teams. You will own global event planning and execution with the NYC Office Manager spanning team socials, leadership offsites, and company events across all locations. You will lead MoonPay's UK Health & Safety programme, ensuring full legislative compliance and proactively closing gaps. You will take on ad hoc projects and operational initiatives as MoonPay continues to scale.
Responsibilities
- Own end-to-end operations of our London MoonBase, from daily facilities management to long-term space planning
- Serve as primary liaison with onsite teams (building management, housekeeping, security) and external vendors, resolving issues swiftly via the facilities ticketing system
- Keep all communal areas — kitchens, meeting rooms, collaboration spaces — consistently stocked, clean, and functioning
- Administer global access controls across MoonBase locations, including events and lunch allowances
- Manage vendor relationships and contracts, driving value and accountability across all supplier partnerships
- Oversee all global MoonBase locations outside of NYC, supporting office operations, moves, renewals, new setups, and closures in partnership with other teams
- Own global event planning and execution with the NYC Office Manager- spanning team socials, leadership offsites, and company events across all locations
- Lead MoonPay's UK Health & Safety programme, ensuring full legislative compliance and proactively closing gaps
- Take on ad hoc projects and operational initiatives as MoonPay continues to scale
Requirements
- You have proven experience in office and/or facilities management, ideally supporting both onsite and distributed remote teams
- You have strong working knowledge of UK health & safety legislation and regulations, with hands-on experience driving compliance programmes
- You have a background in events coordination and have successfully delivered both intimate team experiences and large-scale company events
- You operate with a high sense of urgency — you respond fast, take action, and follow through without needing to be chased
- You are exceptionally organised, with sharp attention to detail and a proven ability to juggle multiple workstreams simultaneously without dropping the ball
- You communicate with clarity and confidence — in writing, in meetings, and with senior stakeholders
- You exercise strong business judgment, balance competing priorities effectively, and know when to escalate versus when to just get it done
- You build rapport quickly and naturally with internal teams and external partners alike
- You are crypto-curious — you don't need to be a DeFi native, but you're genuinely interested in the space and excited to be part of it
- You are comfortable with occasional travel to support global MoonBase locations and events
Benefits
- Competitive salary package
- Equity package: We believe financial freedom starts with our employees, so all employees have ownership at MoonPay
- Pay for performance equity bonus: Those who drive outsized outcomes receive outsized rewards
- Moonshot award. We honor exceptional impact - 10 employees twice a year, each earning a $250,000 equity grant.
- Unlimited holidays: We give you the autonomy to choose when to work (and when to switch off)
- Hybrid working schedule: Work fully remotely or your nearest Moonbase, the choice is yours
- Private Healthcare benefits: To protect you and your loved ones
- Enhanced parental leave: So you can spend more time with your loved ones without a second thought
- Annual training budget: We support your training journey every step of the way
- Home office setup allowance: Create the home office of your dreams
- Remote working allowance: Those working fully remotely get a little extra for utilities
- Monthly budget to spend on our products and zero fee crypto transactions: Cultivate your inner DEGEN
- Employee referral programme: Great people know great people, refer them to receive 10K in USDC
- Regular remote company offsites: Meet your colleagues regularly for high impact in person sessions and hackathons
- Working in a disruptive and fast-growing company where excellence is rewarded