Year-Round Ambassador

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PLEASE READ: For all applications, please include your resume and cover letter. You may skip the “Quick Apply” page by simply clicking “Next” at the bottom of the page. When you arrive at the “Experience” page, you may upload all desired documents using the upload box labeled “Resume/CV.” This is the appropriate box to upload all documents.

Job Title: Year-Round Ambassador, Student Employee

Job Code: 17480

Scheduled Weekly Hours: 20 hours per week

Job Week Assignment: 52 weeks per year

Rate of Pay: $15.00 per hour

Work Cycle: July 1st - June 30th

FLSA Status: Non-Exempt

Revision Date: 1.1.2026

The year-round ambassador is responsible for providing campus tours, calling prospective students, building relationships with visiting school groups, and facilitating campus attendance throughout the entire fiscal year. The year-round ambassador displays initiative, leadership, and pride.

The intent of this job description is to provide a representation of the types of duties and level of responsibility that will be required of positions given this title. This job description shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

Job Responsibilities

• Supports the mission of the University and serves as an ambassador of the Q2 culture of service excellence
• Models, supports, and holds others accountable to the University’s values
• Provides campus tours to prospective students and their families
• Participates in phone call campaigns; communicates with prospective students
• Facilitates and helps leadership in campus recruitment events, including generating event attendance
• Creates student recruiting note reports through Workday
• Interacts with group tour contacts to build relationships with schools
• Provides high-level customer service to students, families, and University personnel
• Works closely with the campus experience coordinator to create a positive work environment; fosters collaboration between the student ambassador program, student organizations, and University officers
• Collaborates with campus leadership to continuously improve job-related processes
• Files sensitive records
• Maintains professional conduct
• Recognizes potentially negative situations and responds in a positive manner to alleviate the concerns of prospective students and their families
• Assists Admissions Office with event setup
• Covers front desk for check-ins, phone calls, etc., as needed
• Assists with incoming deliveries to the Evans Commons loading dock

Job may require other duties as assigned.

Required Qualifications – An equivalent combination of education, training and experience will be considered. Additional requirements may be designated by position.

• Good academic and financial standing with the university
• Current enrollment in classes at Lindenwood University
• Minimum 1 year of experience in a student ambassador role
• Valid United States driver’s license

Knowledge, Skills, and Abilities – May be representative, but not all inclusive, of the knowledge, skills, and abilities necessary to perform this job competently.

• Demonstrated ability to work effectively with individuals from diverse communities and cultures
• Knowledge of student life
• Actively involved on campus
• High level of customer service and professionalism
• Ability to adapt to each student’s needs
• Ability to communicate and perform in group and individual settings

Work Environment – Environmental or atmospheric conditions commonly associated with the performance of this job’s functions. Please click here to view Lindenwood University’s flexible work designation descriptions.

• General office setting
• Fast-paced environment
• Outdoor work required
• One working Saturday per month required
• Summer availability required
• Fully On-Ground

Physical Abilities – The physical demands described below are representative of those that must be met by an employee to successfully perform this job’s functions. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Regular and punctual attendance is a necessary and essential function
• Adequate mobility to walk entire campus with ease
• Ability to lift up to 50 pounds
• Ability to operate golf carts during tours
• Ability to sit/stand for extended periods of time

Equal Opportunity Employer

Lindenwood University is an Equal Opportunity employer. The University complies with appropriate federal, state, and local laws and provides equal employment opportunities and access to educational programs without regard to race, color, religion, gender, age, sexual orientation, gender identity, national origin, veteran status, disability, or any other protected status to all qualified applicants and employees. Lindenwood University is committed to a policy of non-discrimination and dedicated to providing a positive discrimination-free educational work environment.