Assistant Director of Food & Beverage

  • Supervise and effectively manage all restaurants, bars, and F&B service outlets.
  • Oversee banquet service operations to ensure high-quality and professional service delivery.
  • Support in leading and managing the F&B service team in accordance with the hotel’s organizational structure, HR policies, and operational procedures.
  • Conduct daily briefings, establish communication protocols, and ensure effective team coordination.
  • Monitor service standards and ensure consistent delivery of exceptional guest dining experiences.
  • Assist in developing and implementing systems to monitor departmental performance against established goals.
  • Ensure compliance with all legal requirements and hospitality industry standards related to F&B service operations.
  • Collaborate with the Sales team to support the promotion and execution of new products, promotions, and services aligned with market trends.
  • Work closely with the Executive Chef and Kitchen team to ensure seamless coordination between service and culinary operations.
  • Utilize relevant Food & Beverage software systems for reporting, forecasting, and operational control.
  • Assist in planning and forecasting monthly revenue, controlling labor costs, and maximizing departmental profitability (service side).
  • Participate in preparing the department’s annual operating budget and financial plans in alignment with overall hotel strategy.
  • Ensure all team members are properly trained in service standards, upselling techniques, and quality procedures.
  • Coordinate with Human Resources for workforce planning, scheduling, and talent development within F&B service teams.
  • Perform other reasonable duties as assigned by Management.
  • Demonstrated ability to interact with customers, employees and third parties that reflects highly on the hotel, the brand and the Company.
  • Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local government agency.
  • Problem solving, reasoning, motivating, organizational and training abilities.
  • Think “out of the box” profile.
  • Good Communication and writing skills
  • Bachelor’s degree in Hotel Management, culinary arts, or related eld
  • 3 years related experience, including management experience, or an equivalent combination of education and experience

Please contact us via email: tuyen.chau@accor.com

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