Assistant Manager Food & Beverage Service
- Responsible for overall supervision, planning, controlling and coordination of all activities of the assigned outlet.
- Establish and maintain seamless co-ordination & co-operation with all departments to ensure maximum cooperation, productivity, and guest service.
- Monitor and supervise service flow in the assigned outlet.
- Assist the Director of F&B to plan & execute the operations of the assigned outlet.
- Ensure that the company and statutory hygiene standards are maintained in all areas of the assigned outlet.
- Ensure that the team has been trained for all safety provisions.
- Motivate and develop the team to ensure smooth functioning of the outlet and promote teamwork.
- Achieve guest satisfaction and organizational profitability through effective utilization of all resources.
- Prepare and work on the annual budget for the assigned outlet and ensure to give proper monthly follow up to the Outlet Manager.
- Ensure that profit margins are maintained; agreed costs are not exceeded through effective control systems and menu costing.
- Assist the Outlet Manager in sales promotion by organizing events and food festivals for the assigned outlet.
- Ensure to maintain high standards of quality control, hygiene, and health and safety in all areas of the assigned outlet.
- Supervise and control the assigned outlet within agreed budgetary limits and parameters of the law.
- Ensure and maintain high standards of service delivery, safety, security, discipline and compliance with the organization’s policy.
- Ensure that the team adheres to the company's uniform and hygiene standards.
- Ensure that quality is maintained in all aspects of the work and as per the standards.
- Ensure to continuously delight the customers by offering trend setting and innovative products and services.
- Handle additional responsibilities as and when delegated by Management.
- Minimum of 5 years' experience in food and beverage management, preferably in a luxury hotel or resort setting
- Proven track record of successfully managing multiple outlets and driving business growth
- Excellent knowledge of food and beverage operations, including menu planning, cost control, and inventory management
- Strong leadership skills with the ability to motivate and develop a high-performing team
- Proficiency in using point of sale systems and Microsoft Office applications
- Outstanding communication and interpersonal skills, with the ability to interact effectively with guests, staff, and stakeholders at all levels
- Analytical mindset with strong problem-solving abilities and attention to detail
- Ability to work efficiently under pressure in a fast-paced environment
- Fluency in English required.
- Familiarity with Bengali culture and cuisine is a plus.
- University degree in Hospitality Management, Business Administration, or a related field preferred
- Food safety certification is desirable
Employee benefit card offering discounted rates at Accor hotels worldwide.
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