Associate

Review and organize records received from claimants by thoroughly examining incoming records to determine their content and relevance, and then segregating them into designated categories such as medical, non-medical, and bill to ensure accurate and efficient

  • Accurately process endorsement requests for auto and home insurance policies including policy modifications coverage additions and other adjustments as requested by policyholders or agents
  • Review existing policies to ensure that requested endorsement comply with underwriting guidelines and company policies
  • Verify all necessary information before processing changes
  • Maintain data integrity and accuracy
  • Ensure that all endorsements are processed in accordance with regulatory requirement and company standards including adherence to state specific insurance laws
  • Identify and resolve any discrepancy or issues that arise during endorsement process
  • Stay updated on changes in company policies procedure and industry regulation related to auto and home insurance endorsements
Qualification
  • Bachelor’s degree
Technical Skills
  • Proficient in Microsoft Office suite (Word, Excel, Outlook)
  • Typing speed of 30 WPM with 90% accuracy
Analytical Skills
  • Able to make decisions following the process guidelines
  • Strong attention to detail and ability to handle multiple tasks
Process Specific Skills
  • Good knowledge of Property & Casualty insurance domain is preferred
Soft Skills (Minimum)
  • Good communication skills (written & verbal- CEF B1-5)
    • Good comprehension skills

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