Banquet Server/Captain

Responsibilities:

• Take charge of desk administration duties such as preparing food tags and filing all event orders according to the respective dates.
• Organize casual staff reporting for work in a cost-effective manner and monitor their punctuality and adherence to reporting formalities.
• Greet guests, attend to their enquiries, and provide courteous and professional service at all times.
• Serve food and beverages to guests during events or service periods.
• Collect food and beverage and general supplies requisitions as allocated duties.
• Have good knowledge of menu items.
• Report all guest complaints to superiors promptly.
• Attend daily briefings and training sessions.
• Maintain linen inventory.
• Ensure cleanliness in the ballroom, back area and storeroom.
• Be aware of the club’s fire, life safety, emergency, food safety and hygiene procedures.
• Carry out any other reasonable duties and responsibilities as assigned.

Requirements:

• Preferably possess O/N Level and above.
• Willing to work shifts, weekends, and public holidays.