Barback, The Savoy Hotel

Job Title: Barback

Department: Food & Beverage, Bars

Inspired & Supported by: Bar Manager

Salary: £36,727 (including service charge)

Your purpose will be: The Bar-Back will provide prompt, courteous and efficient food and beverage service in a luxury 5-star brand inspired hotel bar/lounge where attention to detail is key

You will be accountable for:

• Carry out specific tasks for Bar Back to ensure smooth running of the bar.
• To attend to all guest requests, being constantly aware of anticipating guest’s needs and to remain in the restaurant at all times during service.
• To produce drinks orders accurately and in timely fashion meeting service essentials timings.
• Help to ensure the smooth running of all guests requirements and needs on each table.
• To provide assistance to in all areas of the restaurants
• To attend to all guest requests, being constantly aware of anticipating guests’ needs and to remain in the restaurant at all times during service.
• To effectively manage your time and productivity whilst at work.
• To ensure a clean stocked bar for a smooth running of the bar areas.
• To ensure a clean fridges for a smooth running service.
• To prepare appropriate mise-en-place, glasses, garnishes.
• To clean and vacuum in and around the restaurant areas as required and directed by the manager on duty.
• To keep a high Standard of personal hygiene and appearance.
• To approach the guest in the correct manner as laid out by Fairmont Standards.
• To use the guests name whenever possible, in accordance with Fairmont Standards.
• To have full knowledge of the food and drinks menu, to be able to explain and recommend and sell dishes to our guest.
• To follow and complete any instructions given to you by your Managers.
• To attend briefings and departmental meetings.
• To speak English at all times within the Savoy Hotel.
• To have good Micros skills and follow correctly the Micros billing system.

What you will need to do this role:

• 1-3 years’ experience in the Hospitality Industry.
• Outstanding communication skills, both written & verbal.
• Proven organizational skills, works well on their own. Able to set and meet deadlines with quality results.

Please note that we believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests and colleagues.

What’s in it for you?

• Competitive salary and benefits including pension and life assurance
• 31 days of holiday including public holidays (increase to 33 days after 5 years)
• Cashback scheme for everyday wellbeing/healthcare expenses including Perkbox
• Special rates for Savoy colleagues and their friends & family and discount across Accor hotels worldwide
• Fantastic colleague rates in Fairmont and Raffles hotels worldwide that includes friends & family
• Free stay at The Savoy after successful completion of probation
• 50% discount at our iconic American & Beaufort Bars
• 50% discount at our world-famous Afternoon Tea
• 50% discount at our spa and florist
• 50% discount at Gordon Ramsay's River Restaurant and Savoy Grill
• 20% at Gordon Ramsay restaurants outside the hotel and restaurant 1890
• Laundry services & dry cleaning for uniformed and non-uniformed colleagues
• Colleague gym facility and Virgin Active gym membership discount
• Seasonal ticket loan for employees to cover the cost of travelling to and from the workplace via modes such as tram, rail, bus or others.
• Annual optician reimbursements for eye tests and glasses
• Colleague restaurant
• Local F&B, retail and gym discounts
• Interfaith prayer room
• Wellness room
• Cycle to work scheme