Business Operations Analyst I

General Profile

  • Performs routine assignments.
  • Develops skills by performing structured work assignments.
  • Uses existing procedures to solve routine or standard problems.
  • Receives instruction, guidance, and direction from others.

Functional Knowledge

  • Requires a conceptual understanding of theories, practices, and procedures.

Business Expertise

  • Applies general knowledge of business developed through education or experience.

Impact

  • Impacts the accuracy of own work.
  • Follows standardized procedures and practices to achieve objectives and meet deadlines.

Leadership

  • No supervisory responsibilities.
  • Responsible for developing technical contributions.

Problem Solving

  • Uses existing procedures to solve standard problems.
  • Asks questions and checks for understanding.

Interpersonal Skills

  • Exchanges information and ideas effectively.

Responsibility Statements

  • Responsibility Statements
    • Oversee the end-to-end processing of invoices, expense reports, and high-volume billing to guarantee accuracy and timeliness.
    • Track and report on operational metrics
    • Perform monthly P&L reconciliations
    • Track departmental KPIs, identify variances, and create dashboards using data tools like Power BI to provide operational and financial insights.
    • Enforce internal financial controls, verify expense reports, and ensure all transactions align with company policies and audit requirements
    • Research problem areas involving financial transactions and documents processes used to correct issues
    • Receives and responds to complex group accounting inquiries via mail, teams and other tools
    • Handles updating changes, including exceptions, upgrades, changes and name corrections
    • Schedule flexibility, open to work on weekends, holidays for the biweekly and month end closings.
    • Must be able to work independently and function in a high volume, deadline-oriented environment
    • Drive operational efficiency by identifying risk areas and leading technological upgrades or automation initiatives
    • Assists Business Intelligence team by attending meetings.
    • Collects data from internal and external customers and analysis to generate reports and operational dashboard.
    • Create operational reports to aid decision-making.
    • Provide operational support by scheduling web ex meetings and preparing materials for leadership.
    • Develops basic knowledge of the overall business organization, operating processes by any governing policies and regulations over such programs.


  • Core Requirements

    • Technical Skills: Advanced proficiency in Microsoft Excel (VLOOKUPs, pivot tables) and experience with enterprise accounting software.
    • Soft Skills: High attention to detail, strong problem-solving abilities, and excellent cross-functional communication for internal and vendor stakeholder management

    • Schedule flexibility, open to work on weekends, holidays for the biweekly and month end closings.

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