Call Centre Officer (1 year contract) #TNJHK

We are hiring call centre officer to be outsourced to our clients

Key Responsibilities

• Coordinate appointments for installation, servicing, and related operational requests
• Handle customer enquiries via phone and email in a professional and timely manner
• Provide information on services, charges, and appointment schedules
• Send appointment reminders and follow-up communications to customers
• Coordinate with contractors and service providers to ensure smooth service delivery
• Escalate and follow up on service issues or complex cases when required
• Support promotional activities and customer engagement initiatives
• Perform administrative and ad-hoc duties as assigned

Interested applicants may email resume to kellychooi@recruitexpress.com.sg

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)

We regret only shortlisted candidates will be contacted