CHEF DE RANG - ROOM SERVICE (M/F/X)

Our Chef de Rang are a crucial member of the Food & Beverage team dedicated to providing exceptional quality and service to our guests. The Chef de Rang will be a part of the F&B Team to provide an outstanding breakfast, lunch and dinner experience in compliance with HACCP and the Hotel standards of excellence for the warmest welcome and guest centricity.

Key Responsibilities

• Ensure a timely, accurate and high-quality service, providing the work direction for the restaurant staff

• Supervises wait staff, verifying that their workstations are stocked neat and orderly and ensuring that the restaurant premises, silver, glass, porcelain etc. are kept clean and in good working order

• Ensures that the dining room is ready for guests by checking overall condition of restaurant regularly, according to HACCP and the Hotel standards and regulations

• Provides guests with quality service by monitoring staff assignments and responsiveness

• Greets and seats guests, making sure they receive the best-in-class service

• Ensures readiness and compliance among all staff to gather all guest needs and to timely fulfill all their requests

• Ensure that the food deliveries from kitchen to the guests match all the Hotel excellence standards

• Proactively coaches effective relations between kitchen production and restaurant service

• Reports all potential and real hazards immediately and takes action to prevent them from happening

• Ensures that emergency procedures are enforced to provide for the security and safety of guests and employees

• Ensures that the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct is maintained by all employees in the department

• Checks that all food and beverage sales is registered and paid for appropriately

• Checks the restaurant reservations to be aware of VIP guests

• Hotel School diploma

• Minimum 2-years' experience preferably at a high-level Restaurant/Hotel in the same role

• Flexibility, high team working and leadership

• Curious, team player, caring about guests and employees, attention to details

• Flexibility to work on several shifts, weekends and holidays

• Ability to remain professional and calm in a fast-paced, high volume environment, consistently delivering impeccable and elegant service to our guests

• Italian and English confidence are mandatory

• Constant top-level grooming

• Constant compliance with HACCP, Hotel’s hygiene standards, procedures and code of conduct,

• Ability to work efficiently also under pressure

• Legal right to work in Italy.

ADDITIONAL INFORMATION

• A competitive package (base salary and yearly bonus)
• ALL - Heartist® Program: Employee benefit card offering discounted rates at all ACCOR locations and partner venues worldwide.
• Learning & development: Opportunity to develop your talent and grow within your property and across the world!

Our commitment to Diversity & Inclusion:

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.