Chubb Life: Senior Manager - Agency Compensation

Senior Manager – Agency compensation will oversee and optimize the entire sales compensation process, including reporting, system enhancements, agent inquiries, and team development, while ensuring compliance and accuracy in compensation calculations and reporting.

• Manage end-to-end sales compensation processes for both business partners and agents (individuals / corporations).
• Prepare Income Tax certificate on behalf of agency for Revenue Dept submission.
• Prepare relevant reports related to compensation. This includes insights/analytics on the effectiveness of campaigns/schemes and detect any mis-selling/inappropriate behaviors. Respond to any queries from regional office / consultant related to sales compensation.
• Provide requirements and perform UAT for system modification/enhancement e.g., new product/partner setup, changes in compensation schemes, changes in core systems, etc.
• Respond to agents/brokers/partners’ enquiries related to sales compensation as appropriate.
• Perform the reconciliation and confirmation of compensation to partners as well as prepare the commission report to partners.
• Perform manual calculation of compensation wherever the system is not ready to support such calculation e.g., Group Life, new compensation scheme before the system implementation is complete, short-term, or tactical incentives, extra bonuses/campaigns, etc.
• Provide the estimation of compensation accruals to Finance & Accounting as part of month end close process and reduce the variance gap between actual and accrual.
• Drive the process automation to reduce manual tasks as many as possible.
• Lead the compensation team to ensure career development/growth for the team. Create monthly, quarterly and annual reports to identify results, trends, and financial forecasts, as required to support financial planning & analysis

Specification & Certificate require:

• At least a bachelor’s degree in finance, accounting, economics, or related field

• Excellent Excel skill (intermediate/ advance level is preferred)

Competency require (Knowledge, Skills, Attribute)

• Analytical skill / critical thinking
• Able to work under pressure and tight schedule
• Able to work with IT to ensure that the compensation setup in the system is correct
• Process improvement
• Attention to detail
• Good command of English/able to respond to regional office and/or external consultant’s queries and prepare compensation announcements in both Thai and English.