Client Experience Executive

🌿 We're Hiring: Client Experience Executive

📍 Tanglin Mall | 3-4 Days per Week
💼 Mother & Child Singapore

Mother & Child is looking for a warm, organised and dependable Client Experience Executive to join our front desk team.

This role is ideal for someone who enjoys working with families, takes pride in creating a welcoming environment, and is looking for a meaningful long-term part-time position.

What You'll Be Doing

• Welcoming clients and families to the centre
• Managing appointments, class bookings and payments
• Responding to phone, email and WhatsApp enquiries
• Supporting the smooth running of classes and consultations
• Preparing consultation rooms and ensuring shared spaces remain tidy and welcoming
• Assisting with administrative tasks and data entry
• Working closely with our educators and healthcare professionals to provide an excellent client experience

Work Schedule

• 4 days per week
• Some Saturday availability is required
• Typical working hours: 9:00am – 5:30pm

Who We're Looking For

• Friendly, professional and people-oriented
• Organised and able to manage multiple tasks independently
• Comfortable using technology and learning new systems
• Reliable and willing to work collaboratively as part of a small team
• Able to take initiative and help where needed during busy periods
• Previous experience in customer service, administration, reception or healthcare settings is an advantage

What We Offer

• A supportive and family-friendly work environment
• On-the-job training and mentorship
• Flexible part-time arrangement
• Opportunity to work alongside healthcare professionals and educators supporting mothers, babies and families

To Apply
Send your CV to admin@motherandchild.com.sg
Subject line: Client Experience Executive Application – [Your Name]

Note: This role requires a minimum commitment of 12 months. Please apply only if you're ready to grow with us and contribute meaningfully to our team culture.