Croatian Speaking CS role for Hospitality Company Greece - accommodation incl
Mercier Consultancy is excited to offer a Croatian Speaking Customer Service role within a leading Hospitality Company based in Greece, including accommodation as part of the package. This opportunity is perfect for candidates looking to work in a dynamic and client-focused environment while enjoying the beautiful surroundings of Greece.
In this role, you will provide excellent customer support to Croatian-speaking clients, handling inquiries and resolving issues related to hospitality services. Your communication skills and customer-oriented approach will be vital in ensuring a positive experience for all clients.
***ALREADY LIVING IN GREECE? YOU WILL RECEIVE 1200 HIRING BONUS!***
Responsibilities
- Assist Croatian-speaking clients with questions and concerns regarding hospitality services
- Provide timely and effective solutions to customer issues to maintain high satisfaction
- Maintain accurate records of client interactions and feedback
- Collaborate with team members to improve service processes and client support
- Stay informed about hospitality industry trends and company offerings
- Represent the company professionally and uphold its reputation
Requirements
- Fluency in Croatian and English, both written and spoken
- Strong communication and interpersonal skills
- Previous experience in customer service, preferably in the hospitality sector
- Ability to work effectively as part of a team and independently
- Problem-solving skills and attention to detail
- Flexibility and willingness to work in Greece with provided accommodation
- Passion for delivering exceptional customer service in hospitality is a plus
Benefits
Competitive Monthly Salary
Monthly Performance Bonus
Fully Paid Relocation Package ( Flight, Transfer and 3 months accommodation )
1200 euros hiring bonus if you are already in Greece
Private Health Insurance
50 euros food bonus (if work from office)
2 Extra Salaries Per Year
A lot of extra perks