Croatian-Speaking CS role for Tourism Industry Department - Greece Hiring bonus

Mercier Consultancy is excited to announce a new opportunity for a Croatian-Speaking Customer Service role within our Tourism Industry Department. This position offers the flexibility to work remotely from anywhere in Greece, allowing you to enjoy a perfect work-life balance in a beautiful setting.

We are seeking a dedicated individual fluent in Croatian to provide outstanding customer service and support to our Croatian-speaking clients. Your role will involve assisting clients with their tourism-related inquiries, helping them plan and enjoy their trips to Greece with ease.

***ALREADY LIVING IN GREECE? YOU WILL RECEIVE 1200 HIRING BONUS!***

Responsibilities

  • Handle customer inquiries in Croatian regarding tourism services, travel arrangements, and bookings
  • Guide clients through booking processes and provide detailed information about travel options
  • Resolve customer issues promptly and ensure high levels of satisfaction
  • Maintain accurate documentation of customer interactions and transactions
  • Collaborate with the team to improve customer service and operational processes
  • Stay up-to-date with current tourism offerings and trends within Greece

Requirements

  • Fluency in Croation and English, both written and verbal, is essential. Please indicate your nationality and native language in your C.V. and/or Cover Letter.
  • Strong communication and interpersonal skills
  • Commitment to delivering excellent customer service
  • Ability to work independently from a remote location in Greece
  • Previous experience in customer service or tourism is advantageous but not required
  • Exceptional organisational skills and attention to detail
  • Interest in the tourism industry and willingness to learn about Greece's travel opportunities

Benefits

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and 3 months accommodation )

1200 euros hiring bonus if you are already in Greece

Private Health Insurance

50 euros food bonus (if work from office)

2 Extra Salaries Per Year

A lot of extra perks

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