Customer Architect

The Customer Architect at Nokia acts as a trusted technical advisor, fostering strong relationships with customer teams while leading all technical discussions and project initiatives. This role encompasses end-to-end technical leadership, focusing on architecture and high-level designs for SDM and 4G/5G services on Kubernetes and Red Hat OpenShift. Responsibilities include evaluating new technologies, managing technical risks, and planning migration strategies to ensure seamless integration and evolution of customer solutions. The ideal candidate brings extensive telecommunications experience and a deep understanding of network design, protocols, and architectures, driving innovative solutions to meet customer needs and enhance service delivery.

• Establish and maintain trusted relationships with customer technical teams and network leadership.
• Lead project meetings, technical discussions, and workshops, ensuring alignment on solutions.
• Develop architecture and high-level designs for SDM and 4G/5G services on Kubernetes and Red Hat OpenShift.
• Evaluate technical risks and formulate mitigation strategies for proposed designs and solutions.
• Assess and integrate new technologies into customer solutions, shaping the evolution roadmap.
• Plan and oversee the migration strategy for solution refreshes and traffic transitions.
• Drive end-to-end technical leadership across domains and facilitate R&D discussions.
• Conduct requirements analysis, root cause analysis, and solution presentations to customer teams.

Must-Have:

• 12+ years of experience as an Architect and Engineer in Telecommunications
• Deep understanding of SDM and IMS voice network design, including 3gpp specifications and call flows
• Hands-on experience designing and deploying SDM functions and IMS networks
• Solid knowledge of IP protocols, including BGP/eBGP, BFD, and eVPN in data center design
• End-to-end knowledge of 4G and 5G packet core architecture and services-based architecture

Nice-To-Have:

• Experience with Kubernetes and Red Hat OpenShift for cloud-native deployments
• Familiarity with security principles and practices in cloud environments
• Understanding of charging and policy management call flows and integrations
• Knowledge of CNF onboarding and cloud infrastructure dependencies
• Experience in migrating SDM and IMS systems for service upgrades