Customer Service Officer (6-Month Contract) #HMS

📞 Customer Service Officer (6-Month Contract)
📍 Woodlands Civic Centre
🕘 Office Hours | Monday to Friday
📅 Contract Duration: Till End 2026
MIN Diploma $11/hr
MIN Degree Holder $15/hr

Key Responsibilities

☎️ Customer Service Support
• Handle inbound and outbound phone calls professionally
• Respond to customer enquiries via email
• Provide accurate information and assistance
• Ensure timely follow-up and resolution of customer requests

📝 Administrative Support
• Data entry and maintenance of customer records
• Filing, document management, and general administrative duties
• Prepare reports and track customer enquiries
• Update information accurately in internal systems

🤝 Problem Resolution
• Coordinate with internal teams to resolve customer issues
• Escalate complex cases when necessary
• Follow up to ensure customer satisfaction

Interested candidates, do submit your resume to : jocelynchan@recruitexpress.com.sg OR telegram @jocelynchan

Jocelyn Chan| Consultant | Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R1331820