Customer Service Officer | Lengkok Bahru

Responsibilities

You will assist in the daily tasks of the Quality Service (QS) Unit, including:

• Addressing clients' queries over the phone and via emails

• Attending to walk-in clients

• Providing administrative support to the QS team as needed

• Any other duties assigned by the QS Manager

Requirements

• Diploma in any discipline. Candidates without a diploma but with relevant work experience will also be considered. Candidates with no experience with diploma are also welcome to apply.

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and the ability to work with multiple IT systems

• Good communication and writing skills.

• Organized with good time management skills

• Ability to handle sensitive information with confidentiality

• Passionate about serving the community

Contract duration: 3 months (extendable by 9 months based on performance)

Working Arrangement

• Monday to Thursday: 8am to 5.30pm
• Friday: 8am to 5pm
• Not required to work during weekends and public holidays.

Salary: $2,580 to $3,230 per month

EA License No.: 96C4864
Reg. No.: R26161270 JOEY TAY YI TING