Customer Service Representative (Call Center Experience)

GENERAL FUNCTION:

Customer Service Representative

Provide excellent customer service by communicating effectively with Client’s consumers and internal business partners via multiple channels.

EXPERIENCE

· Call Center experience preferred

· 2 or more years Customer Service experience

· Must be able to type 50 wpm

· Must be able to work extended business hours and weekend hours on a rotating basis.

· Knowledge in Basic Optics helpful

· Knowledge of Microsoft Office Environment

Start Date: June 26, 2017

HOURS OF OPERATION ARE BETWEEN THE HOURS OF:

8:00 AM – 9:00 PM Monday – Friday

9:00 AM – 7:00 PM Saturday

Candidate would need to be available to work during any of these hours but would only be assigned to a regular 8 hr. shift

Shifting Hours:

11:30 AM – 8:00 PM

12:00 PM – 8:30 PM

12:30 PM – 9:00 PM

Training is approximately 10 business days. (Paid Training)